What Clients Are Saying Direct Auto Insurance (GG)
5 /5 Rochelle Hernandez: We spoke with Bobbie Leblanc and she was very helpful and gave us a really good rate for our insurance. If you ever in need of auto insurance I recommend you ask for her so she would be able to happily assist your auto needs. Thank you Bobbie for your help and amazing customer service!
1 /5 Carl Laule: Rates are abhorrently high, impossible to reach anyone, refunding my cancellation cannot be done electronically (paper check??? It’s not 1985!!!) Making interest by holding my money hostage while charging exhorbitant rates!!! I’m a disabled Veteran on a fixed income and will spread the word to my network to NEVER do business with you
5 /5 Zadaira Rodriguez: Your dedication and excellence in insurance sales make a real difference, providing security and trust to every client. Keep up the amazing work!Thanks Bobbie leblanc
5 /5 Bria Godfrey: I spoke with Ralph Gray. He was very friendly, professional & has great customer service. The prices are also very reasonable. I am so happy to have found this insurance company. I would highly recommend them to anyone that needs car insurance:)
1 /5 Skinny Meat: Spoke with Bobbie Leblanc…. She was very rude. She embarrassed me. She was very very unprofessional…I came in for insurance not for you to tell me your mind.
Rashawn Davis Excellent customer service is the number one job in any company! It is the personality of the people within the company that keeps customers coming back. Shelton Berry is the reason I choose Liberty Mutual. His exquisite approach to customer service and his impeccable knowledge of the services being offered is unmatched.To earn the respect of your customers, you first have to respect those customers. That is why Shelton Berry behavior is embraced, he truly understands the value of caring within service. Thank You Sir!
Buddy Trauth I just recently switched to Farm Bureau. My agent, Aramie Melancon, took care of everything. Aramie was able to consolidate multiple policies (home owners, automotive, etc.) into one policy that saves me hundreds annually. I feel very comfortable with a local agent like Aramie and would recommend him highly.
Derrick Nobles Cortney is so freaking awesome and amazing!! I will say I was with another company and was calling around to get quotes for a new purchased vehicle. Since the company I was with wasn’t answering me back I called and Ms. Cortney reached back out to me within mins. Told her we use them for our house insurance and she said she would give us quotes on the new vehicle and see if she could help lower our payments on other vehicle. Within mins she drastically reduced the payment for both vehicles for less than we pay for one at the other company. So we was sold instantly! New customers for life! Also as a heads up she loves Roses as a thank you! After she quotes you prices you will understand! Could not ask for more down to earth professional and outgoing customer service! Customers for life!!
Anita Pace Awesome experience with AUTO INSURANCE representative Kazinsky James On today, he was able to get me an awesome quote in a timely fashion. Very patient very understanding. Also I on today, he was able to get me an awesome quote in a timely fashion. Very patient very understanding. Also I received A quote for renters insurance which was very affordable thank you so much. I would recommend James/Direct Auto to my family and my friends.
Stacy Keowen Even with the current rate increase in Louisiana shelter has been able to provide homeowners insurance for me for less than every other company wanted to charge me last year. Give Casey a call at shelter in New Roads
ISEE MADNESS I was in the auto sales and financing for 9 years and recommended every customer i encountered to charlotte ray and as for myself and my famiky ive used charlotte ray ins agency since i was 28 and im 54 and will continue to use tgeir services until i can no longer opperate a moving vehicle. I recommend charlotte ray ins agency to anyone looking for the best ins coverage at the best price and help in titling or anything to do with DMV requirements they are very knowkedgeable and are willing to share that knowledge. As a client of theirs you are taken care of and helped.