1 /5 Blake Burns: Wish I could rate them zero. Louisiana Citizens, with whom I had a homeowners insurance policy, tried to contact them for months with 3 simple questions about my home. NavSav never responded to them, no one from NavSav ever contacted me, and after 4 months of negligence on their part, Louisiana Citizens let me policy lapse. I only found out because the bank notified me.
When I called them and asked them why I had not heard from them, they had no answer. When I told them LA Citizens had let my policy expire, they said "oh we can get it back!" This was also a lie.
I immediately filed a complaint with the Louisiana Department of Insurance, and found myself another insurance agent. I cannot recommend strongly enough that you should to.