Specialty Gifts - Galena (IL)

Jenny Leo Absolutely LOVE this jewelry store! The customer service is phenomenal! The lady whom I see when I go in to browse or give hints to my husband for purchases for anniversaries, mothers day, and birthdays is always so kind and informational. One day we talked about almost every trinket box like the two my husband has purchased for me and the beautiful one of a kind Jades that are all different that come from Guatemala. The owner goes to Guatemala and buys from locals who also make the beautiful colorful bags they put your jewelry in. The music is uplifting in the store and the atmosphere is inviting! If you are downtown and looking to browse or looking for that right piece of jewelry or trinket for someone special I would recommend stopping in at Harringtons! I promise you wont be disappointed! I have several photos to post with this review, but I am new with reviews and dont see an upload area for the photos. Therefore, photos are to be continued :)

Leora Dowling I recently lost one of the smaller stones from my engagement ring. Although Im a widow, the ring means so much to me. I asked around before choosing a jewelers, because its risky to hand an expensive piece over to strangers. Everyone I spoke to recommended Oak Park Jewelers. Today I brought the ring in and was instantly reassured by Ella and Sammi. They asked the right questions, listened to me reminisce a bit, and called me back within 2 hours as promised. I got a reasonable estimate for replacing the missing stone, as well as retipping the prongs that needed retipping. (Not all of them need it.) I appreciated everything about the honest and genuine service I received today. I look forward to wearing my favorite piece of jewelry again within the next 7-10 days. Im sure the stone with be carefully chosen to match the other six, and all the diamonds will be safely and beautifully mounted. Thank you, ladies, for your assistance! Update: My ring is gorgeous. I cant tell which stone was replaced!

Hele Babin We’ve had the best customer service at Venier Jewelers. The entire staff is very welcoming and helpful. Anthony is very knowledgeable, thorough, and patient throughout the entire process. He wants to make sure we get exactly what we envision. The end result was absolutely stunning and beautiful. We are so thankful for his expertise. We will defintely continue to recommend Venier Jewelers.

Chris M Called them for a quote on my 14k gold chains and they gave highest value for my chains compared to 12 other shops I called around the area made the transaction easy professional and right to the point also closer to spot price then the rest of the shops

Abigail Montesinos Horrible service. I came in for a charm bracelet cleaning and I was rudely told they weren’t doing cleanings until Tuesday and the lady just walked away from me.

Lisa Huston Excellent service and craftsmanship. It may take some time to get your custom work back, but the quality of the work makes it worth it.

MusiKreativ Studios Christopher Clodius defines excellence in customer care and service in every detail. You truly feel like youre a valued customer. Tim Rampenthal is one of the finest designers and creators of custom designed jewelry. I have worked with him several times through the years and there is honestly no one that can touch him in his artistry. The Rings we designed together for my wedding were perfect and reflected the deeper multipke meanings I was after that were perfectly exhibited in the final work. I would highly recommend Clodius and Co. Jewelers to anyone and everyone.

Jolt 7800 My new Timex watch had one of the bands that pinched the skin when wearing it. I called Curtis Jewelers to see about a replacement band. I wasn’t sure if a “real” jewelry store even messed with a smaller task, but they told me to bring it in. They took the time to measure my watch to make sure the band would be correct. The selection in their catalog rivaled online shopping, and was far less confusing. In a few days I had an athletic style band for my watch and could not be happier. Don’t take your watch to some kiosk in the mall. Curtis is friendly and helpful!

Sandy Carver Very friendly family owned jewelry store. They have something for anyones budget. Great store to have in our little town. Update - I always felt good about taking my jewelry here. But since the owner retired and his son took over. This place is an absolute joke. I took my wedding ring in to have an upgraded stone put in back in March. This was a gift from my husband to upgrade my ring. After multiple calls and our anniversary come up in August, it still wasnt ready (really 5 months later). So I went in demanding to see my ring. Was starting to feel like I was getting the run around. They did have it, but still not ready. I said I wanted it by August 28 (our anniversary). Assured me it would be ready. So the day came and went in, he said sorry blah blah I can have it for next week. I lost it! Next week my anniversary will be over. Its today, and youve had my ring 6 months. I stormed out. An hour later, he called me to say hed deliver it to me in an hour. 2 hours pass, and here he was. He did his best to hide my ring but charged me nothing. Rightfully so. Side diamonds were missing shotty soldering. I was devastated. Only plus my husband bought me a new ring since the original, which I loved so much, is now ruined. Will never be back.