KAY Jewelers - Joliet (IL)

Lisa Andrews It is always such a pleasure to visit this lovely and quaint jewelry store whenever I fly in from Los Angeles. Their customer service is impeccable. For example I had a ring that needed sizing and the owner rushed out to inquire what I needed but it was unfortunate she could not size it as she indicated that she was a month out in repairs. That’s indeed saying something as clearly she is in demand. Despite this she offered a temporary solution and placed a ring guard to keep it in place. I also appreciated the intentional conversation we had with the sales rep who was delightful as well. I ended up buying a beautiful set of silver bracelets that are fun “arm candy” There are a few other pieces I have my eye on and hope to pop back by before I return to LA. Straiths is a great option for high quality jewelry at a magnificent price point. Dr. L

Krystal H Wonderful jewelry store that cares about helping you. Never pushy, always going the extra step to help you. I enjoy coming in and feeling relaxed and very special. Phenomenal customer service.

Michelle Karas My boyfriend and I stopped into this Kay Jewelers looking for engagement rings for the future. Lisa and Denise right away got up and asked what we were looking for. They gave me lots of options, in what I liked. I tend to like more simple designs with a pear shape diamond. I originally came in wanting an opal, but Lisa informed me how sensitive opal rings are. That then helped me choose a more of a diamond ring, as it’s not as sensitive. They told my boyfriend and I about there deals, and helped us save a lot of money with getting our rings. Please stop by here if you want to save money, and get incredible service. They even asked about our story, and told us to come back and tell them how the proposal went etc. Such an amazing, special experience! Thank you Denise and Lisa!

James Caruso From the inception of our first visit as a couple to Costello Jewelry Company . . . to the very present—just days after our wedding—Trisha has worked with us every step of the way and has made our entire customer experience BEYOND extraordinary and beyond exceptional. We were fortunate to not only work with the best of the best, but we discovered in Trisha a person who has the highest integrity and an even bigger heart! Here are the words to describe our experience at Costello with Trisha and her character: Personable, professional, an eye for the “right contextual fit” for the customer and their needs, affable, caring, encourager, great communicator, beyond helpful, pleasant to be around, amazing, a joy to work with and speak with, and the list goes on. We were also blessed to have met Maureen, who was a great, great encourager and supporter alongside Trisha. Trisha and Maureen have helped to take our relationship with Costello jewelers to new Heights. I, James, have been a customer of Costello Jewelers going back 1998 and now a customer with Katherine for the last eight years as a couple. I want to give a special shout out to Jose who has been at Costello as long as I’ve shopped there. I see that gifted artisan working with amazing skill and artistry every single time I’ve been to Costello. He is one of the main individuals who helps to create and refine the jewelry that the Costello customers have come to know and love. Where would an exceptional jeweler be without an extraordinary artist like Jose? We are so grateful to the Costello family for their fine locations and even finer business and hospitality. We always appreciate their family and spiritual values and always love the meaningful mailers we receive, especially at Christmas time!

Brian Piasecki John with Anthony Alexander was great to work with and helped me find the most amazing engagement ring and wedding bands. I was extremely satisfied with the jewelry and pricing. I highly recommend them!

Kimberly Martinez-Aiello Todd Weber was so wonderful! This was my first time shopping at Weber Jewelry and he was very kind when cleaning my engagement ring and it only took a few minutes to get it sparkling like new! He also helped me when purchasing a new gold watch for myself. He made sure to get a new battery placed in and he sized the watch to my very small wrist. He was so wonderful and I will definitely be coming again to look for my wedding bands!! Their selection is elegant and timeless. There is definitely something for everyone at great prices!!!

Kathy Armstrong Great customer service!! Long time family business serving locally...Got my high school class ring at Smiths and they have continued to be my go to jeweler! Thanks Smith Jewelers!

Traegan Boness The gentleman was incredibly friendly, knowledgeable, and didn’t push us into a sale at all. My fiancée and I got a fantastic deal on a set of rings. Can’t beat the prices here, we shopped around at other places and we came right back here afterwards. My dad got my mom’s ring here almost 20 years ago and I’m happy to say that those good things he said about this place still hold true today.

John Best Collections..n finishing of work is so satisfying n extremely good .. definitely a visit store. Very beautiful designs and great quality of Jewellary. I am looking forward to shop again soon. I would definitely recommend, happy with service and price. Thank you for great service!!