Shelter Insurance - Bob Madewell - Belleville (IL)

Kelly Crider I just have to say how grateful I am for the team at Country Financial, especially Whitney Rexing who answered every question I had without hesitation. Upon filing my first claim, Whitney was so resourceful in assembling the best team to meet the needs of our family. We had multiple trees hit our home in the past 24 hours due to storms, which made it a very stressful situation. I felt at ease knowing that they were viewing my house not just as a house, but a home that I am raising my babies in. I will be forever grateful for the experience that I had with their team. 10/10 recommend!

Amy Pry Lisa is the best. She went out of her way to make sure she helped us as much as she could. Great customer service! Well, always refer people here.

BLC BLC I highly recommend Joe as an Allstate agent - He is patient and always spend the time listening to my concerns and answering my questions. We have used Joe for over 20 years. Great responsive service

Jim Henderson This was the first time we met since Dave took over this office. Dave was easy to chat with and extended an open offer to call him anytime.

Johnny McKinney After being t-boned by an elderly man who was insured by State Farm I have been hurting like hell for nearly two months now. I was forced out of the rental after only a week without any payment to replace my vehicle which is inoperable and totalled. The think a custom built truck is worth only $3,000 and apparently being injured is worth the same. Meanwhile they fixed the old mans car and I know because he nearly hit me yet again while I had to use an Uber to go to the doctor. This is by far the worst company for any insurance on the market. They definitely need a phrase change "like a good neighbor, were here to screw your life up". As a disabled veteran I can not just afford to go and buy another vehicle as Ive built this over the last six years. I have nearly $20,000 into it and now because of an idiot who by the way was at fault in an at fault state they act like Im the one who caused it and I should not have reasonable compensation. So because my vehicle was paid for outright and owed nothing to anyone for it I should take what the first Kia cars were sold for? Get real! This is exactly why insurance companies need to be regulated and penalized more strictly. If you have State Farm, I would highly suggest switching. I had them up until three years ago when after a hit and run I was screwed by them. I had paid too much for too little insurance. I even switched and was instantly paying over 60% less and had better coverages. So thanks State Farm for screwing this Disabled Veteran yet again!

Eunice Garcia Overpaying is in the past thanks to Mitch. He gave me clear, honest advice and worked hard to find the best rate for my family.

Sonny Salah Adam is the best! He’s the most helpful, and honest, person that I’ve ever worked with. He makes the stress of insurance, so much easier and makes everything easy and smooth. He will always go above and beyond for his clients

Dan Zolman Amica was a good insurance company when I first joined in 2008. Trying to communicate with this company now is impossible. The rates keep going up but the service keeps going down. Do yourself a favor and shop somewhere else. Amica says that they send notices for discounts, but I cant remember getting any. But they have no problem raising your rate. Dont get into an accident, because they will not communicate at all! I have so much more to say but Im too angry. Go somewhere else!

Beth McMahon Luke has been great to work with. He really understands our various insurance needs (home, auto, rental property...etc) and works to create us a custom plan!