State Farm - Murphysboro (IL)

jefcyn67 They wont be accepting cash or money orders any longer. Credit or debit card only. The staff is very friendly but that rule is stupid.

Mark LeVeck I find Steck Cooper and company to be the independent agency that I wished I had had all of my adult life. These folks are professional, personable, competent and caring. I also like that they are local and I feel comfortable stepping in or calling anytime I have questions and speak to a real life person. Thanks for all you do!

Pawan Goyal Nick is an exceptional insurance agent who truly goes above and beyond! His extensive knowledge of the industry is impressive, and he always takes the time to explain options clearly, ensuring I make informed decisions. Nick’s promptness in responding to my questions or concerns is unmatched— he’s always there when I need him. His honesty and transparency give me complete confidence that I’m getting the best coverage for my needs without any unnecessary upsells. Nick’s staff mirrors his professionalism and dedication. They are equally responsive and genuinely care about providing top-notch service. Working with Nick and his team feels like having a trusted partner looking out for my best interests. I wholeheartedly recommend Nick to anyone seeking an insurance agent who combines expertise, integrity, and outstanding customer service. Thank you, Nick, for making insurance stress-free!

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Tom Tritz Great experience!

Dan Zolman Amica was a good insurance company when I first joined in 2008. Trying to communicate with this company now is impossible. The rates keep going up but the service keeps going down. Do yourself a favor and shop somewhere else. Amica says that they send notices for discounts, but I cant remember getting any. But they have no problem raising your rate. Dont get into an accident, because they will not communicate at all! I have so much more to say but Im too angry. Go somewhere else!

Drew Brown Great service from a very honest agent, Kent Leighty!

Dr. Unk I’ve been going to Corey for a while now and I get great customer service consistently!

Daniel Ivanich Great all around insurance agency with caring and knowledgeable agents.