Silvia V Chacon Agency Inc American Family Insurance - Waukegan (IL)

5 /5 Jessica Dozal: Silvia Chacon is amazing! She really took the time to help me understand my insurance options and made the whole process super easy. She’s friendly, honest, and clearly knows her stuff. I never felt rushed or confused—just really well taken care of. Whether it’s home, auto, or life insurance, Silvia is truly someone you can trust. You’re not just a policy number with her; she treats you like family. Highly recommend her to anyone looking for reliable, honest, and personalized insurance help!

5 /5 hermogenes del toro: Silvia is awesome!! She is extremely patient and knowledgeable. She made the process of transitioning between insurance companies after 20 years very comfortable and helped provide me some great rates. I would recommend her to family and friends.

5 /5 Antonio Chavez: Great service, Silvia V Chacon Agency Inc American Family Insurance, has done an amazing job. They made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first. Especially Ms. Daisy she professional, efficient and exceeded my expectations. She has helped us with the entire process, and quick to respond. I highly recommend them!

5 /5 Luis Zavala: Daisy helped me out so quickly these past two days in regards to getting a certificate bond. Nothing beats fast and reliable service!

5 /5 Dr. Jarmese Sherrod: Ive been with this branch of American Family Insurance since I purchased my building in 2006. They also helped me choose a business policy that I love and need. I have loved working with Silvia V. Chacon and her awesome team for 19 years of excellence. They have taken care of me, my property, and my business affairs with the utmost care and attention. I value their professionalism, customer service, quick responses, and renewal assistance. Im a year away from 2 decades of being a client with more to follow. If you are looking for an insurance agency that puts you first, then this is the place to be!