Silvia V Chacon Agency Inc American Family Insurance - Waukegan (IL)

Lauren Schmidt Always welcoming! My family has used State Farm-Jim Lacey for as long as I can remember. Jim and his staff were a huge help to me after my accident. I could not have asked for a better experience.

John Bittner Bill is a very knowledgeable man in his position and always available to answer questions about insurance and investment’s. If needed, he will research and always gets back to you in a very timely manner. He is one of the best individuals I have worked with.

Sharon Taylor I was in search of a better coverage insurance with a lower rate on my car and house. I had received a brochure in the mail from Nico Madrigal representing Erie Insurance. It was a local company which I liked. I called the phone number and left Gayla Ray a message. She returned my call soon after and I told her what I was looking for. She listened and soon gave me a quote much lower and better coverage than what I had. She was very professional, personable, incredibly helpful. She answered all my questions, was patient and was very informative about Erie Insurance. She put my mind at ease knowing I was with an excellent company. Have had the fortune of communicating with Nico also. He is just as helpful as Gayla is. I highly recommend Erie Insurance to anyone needing a high quality insurance for their car/ home.

Bruce Gimson The ability to manage my policy entirely online is a huge convenience. I can update my information, check my benefits, and more without any hassle. Their customer service team has always been proactive in helping me resolve any issues. They truly prioritize customer satisfaction.

Mary Brown Just want to give a shout out to Lucille. She is the best agent I have had so far. Always on top of things. Answers your questions. A pleasure to work with. If you need insurance, reach out to her. You won’t be disappointed

Jake n Easiest insurance process I’ve ever had! Hands down! And saved me a decent amount on switching from my previous insurance company!

Kimberly Guimon I completed a quote online late last evening for multiple policies needed. This morning (less than 12 hours), I received a call following up regarding my request. Jay was AMAZING! I have a few special circumstances Im dealing with regarding getting coverage and a major issue Im dealing with, with a different company. He was extremely knowledgeable and helpful. It was so easy to sign up, create an account and get the policy started for when I needed it for. I have been with a direct competiter of Allstate for almost 20 years, so it will be interesting to compare how each company does business...I will say that thus far I am 100% satisfied and looking forward to working with Allstate!