River City Insurance Agency Inc - Peoria (IL)

5 /5 Sharon Taylor: I was in search of a better coverage insurance with a lower rate on my car and house. I had received a brochure in the mail from Nico Madrigal representing Erie Insurance. It was a local company which I liked. I called the phone number and left Gayla Ray a message. She returned my call soon after and I told her what I was looking for. She listened and soon gave me a quote much lower and better coverage than what I had. She was very professional, personable, incredibly helpful. She answered all my questions, was patient and was very informative about Erie Insurance. She put my mind at ease knowing I was with an excellent company. Have had the fortune of communicating with Nico also. He is just as helpful as Gayla is. I highly recommend Erie Insurance to anyone needing a high quality insurance for their car/ home.

5 /5 Sparkle Nicks: Nico has displayed amazing customer service! He provided me with what I needed. Nico would respond to any questions necessary without hesitation. I would recommend Erie Insurance to everyone I know because of the experience Nico has provided to me.Thanks for everything Nico, you are the best!!!

5 /5 Ryan Keen: I couldn’t be more pleased with the service I received from Gayla at River City Insurance! From our first conversation, she demonstrated genuine care, deep expertise, and an impressive attention to detail. Gayla took the time to clearly explain my insurance options—what was essential, what was optional, and exactly why each choice mattered to me. I always felt heard and never rushed, which is rare these days. What truly sets Gayla apart is her responsiveness. Whether it was a quick question or a complex scenario, she was always there with a friendly, well-informed answer. She guided me through every step of the process, making sure there were no surprises and that I understood everything fully. Her professionalism was matched by her warmth and friendliness—she made a potentially overwhelming experience feel smooth and reassuring. Thanks to her, I’m confident that I have the right coverage and that I’m in the best hands. If youre looking for someone who’s knowledgeable, proactive, and genuinely cares about getting you the right policy, I cant recommend Gayla highly enough. Five stars all the way!

5 /5 Teresa Papworth: I bought a new car and was looking for a more affordable insurance policy and River City Insurance was easily reachable. They quickly found a great policy. Gayla was so nice and friendly. I recommend this company to anyone looking for insurance.

5 /5 Nikki Jackson: Gayla is an amazing agent. She is quick to respond, friendly and efficient, and explains things very well without being condescending. She is patient and professional, even when I made changes to my policy. As a first time homebuyer, I did a lot of research before picking an agent and I’m so glad I went with Gayla