American Central Insurance- Emily Schlueter - Tuscola (IL)

Brandon Lockhart Kristin Sparks has been incredible to work with! I owe her a debt of gratitude for helping me get a couple real estate sales to the finish line that required a very quick turnaround for the buyers insurance needs. Not an ideal situation by any means, but she got it done. She was also my agent prior. Exceptional service all around. HIGHLY recommend.

Candy Meschke Excellent customer service!!

Diane Swierenga Don Holwerda, whom I have met in the past, and I did have a chat about the new office surroundings, his family whom I have met, and the suitability of the amount of my insured amounts for auto and home. He asked a few related questions. I am pleased and satisfied with my interaction and coverage with Don and Country Financial.

Margaret LeMieux Michelle Fleetwood has been thorough, professional, honest and timely with several different policies at one time for me. She’s been my agent for years and I am very happy with her. I highly recommend.

Rachel Grigoletti Ive been with this office for around five years now, and every time I call, its painless and simple! Transferring policies, creating new ones, and canceling old ones is always easy. Theres no sales pressure at all, which I really appreciate. Shawna on the phone has always been amazing—things get resolved with a quick five-minute call! Everyone Ive spoken with has been incredible.

Nicole Thompson Trinei was so helpful and very professional! She even alerted me to some situations that are fraudulently on my driving record that no one else has ever let me know (which is crazy cause it is very important). That just goes to show how thorough she was and accurate with the help that she provided. I really appreciate that and her getting me the best quote as possible. Shes a real asset and her customer service skills are awesome too! Thank you again girl!!

Andrew Lotko I called my insurance agent because I got a rock chip in my windshield, and I was worried the chipped windshield could crack totally. Deanna said I should take my Jeep into Safelite Auto for glass repair. I said that would be great. She also said she could help with making the appointment itself, And I said wow, that would be awesome. Unbelievably, I was able to take My jeep into Safelite auto glass that same afternoon. When I got to Safelite, the mechanic there was extremely helpful, He explained the condition of my chip, and advised he could have it fixed in 15 minutes. So I waited in their lobby, got a complementary cup of coffee,, And before I was done with my coffee, my Jeep was ready. I looked at the chip, and it disappeared, they did a great job. so from calling my agent to having my problem fixed it didn’t take more than a half a day, and the job was done perfectly. A person could not be happier with this great service. Thank you, American Family and thank you Safelite

Delaney Simms Jessica has been absolutely amazing helping me with my claim after a car accident. I could not recommend this office enough. They are absolutely sweet and extremely helpful here. I have had nothing but great communication with the staff and overall just an excellent experience!

Cynthia McGinnis Nick has been helping me for a few years now with my health care insurance. He found me great affordable insurance and patiently helped me through the whole process! When I became eligible for Medicare he took care of most everything for me as I am technically challenged. He is always very polite and friendly and never hesitates to reach out to me to see how I am doing! These days service like this is often nonexistent. I have referred him many times and will continue to use him for all my insurance needs.