Public Insurance Decatur - Decatur (IL)

Chris Hoelscher We expected a claim due to a slip and fall on the ice and John Lawrence responded immediately to our contact and put us in touch with a claim representative who evaluated our liability and was prepared to handle the potential claim (which I believe was never made). Their service has always been exemplary. Not just in this particular instance, but in handling our insurance coverage needs and a landlord and as a tenant in another facility.

John Buttitta My agent didnt respond. I was transferred to someone else that was very helpful with my needs. Someone available to handle your needs is important.

Victoria Lynn Megan at Matzenbacher Insurance is amazing. She is knowledgeable and friendly. Megan truly shows she cares to help people to find the best coverage for the best price. Matzenbacher Insurance will always have my business.

Vera Tomlinson Oh my goodness, I am so pleased with the assistance I received from Carolyn and Emma at her agency. I am from Louisiana and needed help with a claim and they helped and spread happiness. They helped me resolve my issues. I cannot explain what a pleasure it was to work with someone so willing to help.

Anthony Rogers Diana Villafranco, provided me with the best customer service that Ive experienced, to date. I truly hope that her employers recognize her, and reward her for her excellent people skills (patience, pleasant, throughly explaining that i clearly understood, so helpful; that i jumped for joy). She definitely makes the world a better place!

Alice Rhoads I have been insured at Dennis Fords State Farm Agency in Jerseyville, Illinois for about 25 years. Dennis and his staff are consistently professional, friendly and accommodating. They treat you like family! I highly recommend you contact them for your insurance needs.

Scott Thornburg Working with James was an absolute fantastic experience. After graduating college and starting a job, I realized my company did not have any policy regarding life insurance. James was extremely helpful breaking down my options and guiding me through the process. He is very knowledgeable in his field and I could not feel more comfortable contacting him with questions.

Mary-Morag Sutherland Dave and his staff have always been kind and responsive to my needs, always providing prompt service.