DeLuca Insurance Services - Troy (IL)

Cody Smith Theyve always been professional and courteous.

keri garfield Joey was professional, friendly, fast & so helpful as we switched to State Farm. He reviewed everything with us timely & I definitely recommend working with him 10/10! Great customer service & he helped save us a lot of money!

Luke Caron I called them up looking for a lower rate on car, boat and renters insurance. They were not able to quote me a lower price but I was impressed with Ericka, she got me a quote, played with the numbers and helped me look at different polices to see if I can work with them. Unfortunately that was not the case but I wish they did because she was so friendly and informative! It was one of the best experiences I have had with an insurance agent on the phone!

Alicia Harris We have all of our policies with Joe and he always goes above and beyond. A great agent!

Precious Lopez As a young adult who had never shopped for car insurance or had any insurance history, many other insurance places were quoting me ridiculously high rates for liability on an older car. Jorges quote was not only reasonable, but included more protection than any other insurance agency. He was transparent about pricing and coverage the entire time and communicated very well. Strongly recommend!

Gul Shafee I had an excellent experience getting my health insurance set up. Olena was incredibly helpful, professional, and efficient; she guided me through the process quickly and made everything so easy to understand. I truly appreciate her friendly attitude and outstanding customer service. Highly recommend this company!

Tisha T So thankful for Matt and his team. They really helped us tremendously when State Farm left us to find for ourselves. Matt helped with our home, auto, and umbrella policies. We are happy, well actually lucky to have come across Matt and his team at a time when State Farm WAS NOT A GOOD NEIGHBOR!

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Ginmars1 Sheri is such a joy to work with. I feel like she brought us the best deals in health insurances available to her. She was always prompt in returning calls or having one of her friendly staff get back with us, most times the same day. I highly recommend her and American Central Insurance..

Joel Lehman My prior State Farm agent retired and when he did, I was automatically transferred to a new office. To my surprise, one of his team, Tracey Muller, whom I worked with extensively, was transferred elsewhere. She was the sole reason I stayed with the prior agent to begin with. When I found out she was at the Cravatta Agency, I asked State Farm to switch me over immediately. They did and once again I was working with my favorite insurance office manager of all time. Tracey knows her way around their complex systems and coverage. Shes also one of the most pleasant people Ive ever worked with. I call her for all my personal insurance related needs. Ive also had a couple interactions with Mr. Cravatta and theyve been excellent as well. All in all, if youre looking for competent and customer oriented State Farm team in the Western Suburbs, look no further.