Shelter Insurance - Joe Basil - Decatur (IL)

Tracie White My husband and I went to the Oregon office to see if we needed updated on our vehicle policy and Stephanie really helped us out! She let us know about ways to save and even sent us home with information to protect our home even more with minimal cost! She was very professional, friendly and knowledgeable!

Brooke Wallace This is the BEST insurance agency locally without a doubt! Shannon has been our agent for 5+ yrs. She is extremely knowledgeable of coverages and I always feel shes looking out for our best interest (not something you can honestly say much anymore). Everyone at the agency is always very professional, friendly and willing to assist. If your looking for a great agency you wont be disappointed here.

Jaajj After shopping around, I found that Mike provided better options than other companies. He listened to my needs and gave me coverage that made sense. I am happy with the service

Sid I’ve had a great experience working with Michelle. She is incredibly helpful and always takes the time to answer all of my questions thoroughly. Communication with her is always easy—shes responsive, clear, and approachable. I also really appreciate how she keeps me updated on my policies without me needing to ask. It’s reassuring to know I have someone reliable and attentive looking out for my insurance needs. Highly recommend!

Alan I worked with Jason and his clear communication made the process seamless. He took the time to explain every detail. I’m so glad I found this insurance agency

Gerald Hall Outstanding agent. Knew his insurance information very well. Highly recommend him.

Rick Kavanaugh Austin was awesome at getting my insurance switched to them quickly and effectively! Not a doubt best experience I ever had with insurance. Hardly any questions about it and made my new automobile insurance transition very easy and quickly. Highly recommend this agency for any insurance you may need. Thank you again Austin.

Evelyn Ehlers We appreciate Matt taking us on as clients after we lost our previous SF agent to another employment opportunity. Matt contacted us immediately and made arrangements to meet to go over our current coverages. We look forward to working with Matt and his staff in answering our coverage questions and in keeping our coverages up-to-date.

Syed Shaizooruddin I had a fantastic experience at State Farm today! I went in to get liability insurance on my vehicle, and not only did I get a cheaper rate than expected, but the service from Jared was top-notch. He was professional, friendly, and made the whole process smooth and stress-free. Highly recommend this location for anyone looking for great service and competitive rates!