5 /5 Kristin Ricketts: My husband and I have been loyal Allstate customers for 26 years and currently hold six policies. Unfortunately, in recent years, we became increasingly frustrated with our local Indiana agent due to poor customer service and repeated misinformation.
On a friend’s recommendation, we reached out to the Mulcare Agency—and we are so glad we did. Even though their office is based in Illinois, we were thrilled to learn they are licensed to serve Indiana.
From the start, the team at Mulcare impressed us with their incredible customer service. Their communication was prompt, respectful of our time, and always clear. They took a deep dive into our existing policies and quickly identified key areas where changes could improve both our coverage and our pricing. Their attention to detail and ability to explain the nuances of each policy was refreshing.
We couldn’t be more pleased with the outcome. If you’re looking for a detail-oriented, customer-focused agency, I highly recommend working with the Mulcare Agency. They’ve truly renewed our faith in what great insurance service should look like.