Mary Vail - State Farm Insurance Agent - Champaign (IL)

Jeanne Mueller My daughter and I have been trying to split our policy for almost 3 yrs now. This last time I thought we finally did it until I received the revised policy a week later. The only thing changed was my address. My daughter is still on my policy, and stapled to our policy was another persons insurance policy revision. When I called the galliger office the person I talked to said my daughter didnt have a policy as her name wasnt in their system. That was what they were supposed to be working on my daughters policy. They were given her information, by her and yet for the 3rd time a fail. The person I talked to said she wasnt the one we talked to a week ago, and yet Im sure it was. Time for a new agent, bye-bye Galliger Im wondering about this other persons policy? An invasion of privacy? Galliger you dont even deserve 1 star!

Marcia Orr Ashley Riggins at Purdum Gray is efficient, professional and just great at her job!! We moved to Macomb, Illinois from Dallas, Texas 2 years ago and my first dealings with her was when I needed to sign up for insurance through the Marketplace. She helped me through the process and has been assisting me with any health insurance matters that have come up with since then. She takes care of anything and everything that comes up immediately and it is always done correctly. She is the best and I feel lucky to have her!!

Carl Erd Working with Charles at State Farm is always a pleasure! My wife and I really feel blessed to work with him because of his passion and care for helping others, his emphasis to understand our needs, and his knowledge for the industry. With the many insurance necessities in life, all of which are important, we have found life insurance to be the one that took us the longest to learn/process, consider, and even change over time. Charles has always made this process comfortable, especially since sometimes my questions are all over the place and we need an abundance of time to consider what’s right for our family. Plus, for us, we feel a proper life insurance policy needs to meet personal and private financial and family circumstances, and we are totally comfortable sharing this with Charles. We have no doubt that Charles would give all of his customers this same professional and first class service to meet their unique insurance needs! Thank you Charles!

Earl Epps Carfect got me a car within 2 hours i was in and out thanks to arturo raquel russo .great customer service.

Lindsay Design great team, many options and low rates- Thank you!!

Laura Gregge Weve been with Ted for our insurance needs for several years and he never disappoints! Very professional, friendly, and detailed when explaining our many options with Country Financial.

Annette Roach Gabe Ritchart changed our insurance from Arkansas to Illinois seamlessly. He also insured our new home for replacement value, and explained that the insurance on the house in Arkansas had only been insured for market value. We did not know that and are grateful he was looking out for our well being.

Dean Powers My daughter received her drivers license. Added her to our car insurance which resulted in a major increase in price for coverage. Had 3 people suggest to check with State Farm. Called Friday and left a message. Brianna called me back that afternoon and was able to start the process of answering the questions I had. Stopped at the office Monday morning and gave Brianna a little more information of what we needed and what we were looking for. She had the majority of the information we needed that afternoon to feel comfortable switching to State Farm. Thanks again Brianna for a easy and quick transition.

Paul Blount Ms. Gayle is one heck of a customer representative. She will fight tooth and nail for her clients and she is very appreciated for it. Its very good to see that quality in a business, mostly because its rare these days. She is an asset to the industry and the city and I know Jeff is proud to have her.