Talro Insurance Agency - Chicago (IL)

5 /5 Jessica Torres: I’ve never had a problem with this company, I’ve been with them for about 10 years now. Danny and Leticia are the ones the typically assist me. Great personality and professional and honestly to the point, I don’t care for side conversations just call, make a payment and get the receipt and done.They work with you in the down payments and monthly payments. Good customer service and friendly and prompt with the receipts and sending the policies. Sure the prices go up every year but not a whole lot. Roadside assistance is the best thru them, I’ve never had a problem with them, they are fast and reliable.

5 /5 Rivera-Lopez Marivel “Mari”: What great professional service I received with Nelida Hernandez, she quickly did my changes on the auto policy and took my payment efficient and sent me my new insurance cards by email, so quickly! Great service!! I look forward to renewing with you, the first week of June! Thank u so much!! I’ll be recommending my family and friends!!! Have a great day!

1 /5 Ceairia A: If I could give 0 stars I would. I have been with TALRO quite some time and I have NEVER experienced disrespect and ignorance until I spoke with the manager, YES the MANAGER of this SPECIFIC Agency, the service was so HORRIBLE she DID NOT even give me her name upon introduction. The manager is truly disrespectful, she had a very nasty attitude and non chalant demeanor towards my request, I could not get my question answered but yet she say “well you didn’t ask”, although before payment companies are required to read full disclosure and give Detailed information about premiums amounts, due dates, coverage terms, which DID NOT HAPPEN and the Manager here reviewed the call and knows this information was not provided however she stated “ I should have asked “ (Which I was literally at the dealership before closing, so I was in a bit of a rush) ALL companies are Required by LAW to disclose all information pertaining To the service provide. UNLESS ABSOLUTELY NECESSARY I WOULD NOT RECOMMEND TALRO FOR AUTO INSURANCE

5 /5 Shawn: Janet was so cool to work with. Easy going and knowledgeable. Process was a piece of cake! Thanks Janet