Burgess & Cline - Monticello (IL)

Andi McNally Michael aided in increased communication, crushing barriers so that expedience in claim resolution was accomplished. So helpful to work with someone who will do what they can to make sure insured get what they need by connecting others so that they are able to do their jobs most effectively. Thanks Michael and team.

Joy Chi Best agency in Illinois! Jenny and Pei have dedicated so much attention and time to all their customers! Their dedication reflects in the service and care I receive. Highly recommend

Whitney Bruce Tia is wonderful! She always goes above and beyond. She takes the time to walk me through my options so I can make the best choice for me and my family. I honestly feel that she always has my best interest at heart. I am so grateful for her kindness, knowledge, and willingness to help!

Darci Palmer Paul and Ian have always gone above and beyond to help with all of my insurance needs. I have business, home, and auto insurance through them and I can’t say enough good things. They took the time to listen and find the best product to suit my needs.

Donna Honeyman Thank you, Jeff, for a very detailed process of going over my car and home insurance needs. With your help, we were able to reduce the payment AND get better coverage!

Andrew Nelson I want to give a shout out to Chris Irwin. I am always left astounded at the level of dedication, hard work, follow through and just simply being available...literally EVERYTIME I need something. Whether it has involved needing a copy of my current insurance card in a critical moment, providing direction for how to connect with Roadside Assistance, to dealing with storm damage, he is always there! When I have needed to contact him, he always answers his cell phone or calls me right back. He has been amazing with taking care of my every insurance need. I thank him for taking great care of my family and I! I have been so happy that Chris really just "gets it". I value great customer service and recommend him to anyone that may be looking to change insurance providers. Chris Irwin your level of quality work remains unprecedented. Thank you!

Ana Switched to State Farm from a different provider. Lizbeth made the whole process super easy and painless. She was very friendly and quick to answer any questions. I would definitely recommend reaching out to this office if searching for insurance.

Jeremiah Banasiak I am a local contractor helping folks around here. Just had a very bad situation with "Paul" from Nationwide who is apparently an agent here. He illegally told the Homeowner I was dealing with to do nothing and to stop working with me so he could put the claim in. This is definitely illegal so I would not being doing business here if that is how they conduct themselves and their business. Completely unprofessional.

Jaclyn Dooley Shirley, Country financial agent, was very knowledgeable, helpful explaining about auto & home insurance needs. I received an auto quote.