Mark Prutzman - State Farm Insurance Agent - Wheaton (IL)

5 /5 Dr. Susan Cain: Fantastic service and follow-up! Thank you Grant! We are so glad we are covered with you. For those looking — I do highly recommend Grant, Mark and their team.

2 /5 JK Samte: I have had auto and home insurance with Mark for 7 years now and they have always provided great service and it is a great value. They are always responsive and very professional.Thanks for your services.

1 /5 A Sung: I wish I could give 0 star. Mark is very rude. The way he talked to us is like we don’t know anything! He needs to be out of office already! I never reviewed about bad things but I feel like I needed to. Don’t get your policy here!!!!! I repeat, don’t get your policies!!!!!

1 /5 kevin Johnson: I used to have this guy as my insurance agent. I was rear-end by an old lady and a police officer witnessed the accident and wrote her a ticket. Shortly thereafter State Farm called and told me that they had determined that I was at fault because I was driving too fast. I asked how they knew how fast I was driving and how it was possible that if I was driving too fast, it was my fault she was driving even faster and rear-ended me. No comment. It’s just your fault. So I went to Mark Prutzman’s office to ask him how I was responsible for being rear-end. He repeated the line that I was driving too fast. I asked him how he could possibly know how fast I was driving since it wasn’t in the police report. He then said that the old lady’s ticket was dropped therefore the accident was my fault. How, I asked. At this point he started yelling, threatening and swearing at me. I left his office and he followed me outside to my car, continuing to yell obscenities at me. I went home, got auto insurance from USAA and canceled my State Farm insurance.