Shelter Insurance - Quinn Jefferson - Jacksonville (IL)

Elizabeth Shick Nothing but five stars for Jon Spachman State Farm Insurance! I aways have great customer service experience with the front desk! Whenever I have a question they answer me back quickly. I feel like they truly care about me and I am not just another number. I would highly recommend them for your insurance needs!!

Johnny McKinney After being t-boned by an elderly man who was insured by State Farm I have been hurting like hell for nearly two months now. I was forced out of the rental after only a week without any payment to replace my vehicle which is inoperable and totalled. The think a custom built truck is worth only $3,000 and apparently being injured is worth the same. Meanwhile they fixed the old mans car and I know because he nearly hit me yet again while I had to use an Uber to go to the doctor. This is by far the worst company for any insurance on the market. They definitely need a phrase change "like a good neighbor, were here to screw your life up". As a disabled veteran I can not just afford to go and buy another vehicle as Ive built this over the last six years. I have nearly $20,000 into it and now because of an idiot who by the way was at fault in an at fault state they act like Im the one who caused it and I should not have reasonable compensation. So because my vehicle was paid for outright and owed nothing to anyone for it I should take what the first Kia cars were sold for? Get real! This is exactly why insurance companies need to be regulated and penalized more strictly. If you have State Farm, I would highly suggest switching. I had them up until three years ago when after a hit and run I was screwed by them. I had paid too much for too little insurance. I even switched and was instantly paying over 60% less and had better coverages. So thanks State Farm for screwing this Disabled Veteran yet again!

Lori Knudsen Had an auto claim recently and they made the whole process very easy

Tommy Colboth Austin is easy to work with, always quick to get back to you, and truly cares about his customers. I highly recommend his services for anyone looking to compare insurance policies…this includes small business owners looking for coverage.

Aaron Johnson I had a great experience getting renter’s insurance through Chris Knapp State Farm. The process was quick, easy, and hassle-free. The team was very professional, answered all my questions, and made sure I had the right coverage for my needs. Their customer service was top-notch, and I felt confident in my decision. Highly recommend Chris Knapp State Farm for anyone looking for reliable insurance and great service!

june affrunti Really enjoy the experience so far !! Save me money on bundle insurance!! Give thumbs up

Jessica parker ⭐️⭐️⭐️⭐️⭐️ I recently switched my insurance and had the pleasure of working with Sarah. She was extremely helpful, knowledgeable, and made the process smooth and stress-free. She found me great coverage and even helped me get some awesome discounts! Highly recommend her if you’re looking for someone who truly cares and goes the extra mile. Thanks again, Sarah!

Greg Dodd One of the better insurance companies that I have had. Service is always been very polite and professional. I have commercial property residential property and automobiles they have it all for a better price