Lutz Agency Inc - Belleville (IL)

Vicki110 If you need a quote and impeccable service these are your people. Quick quote that covers all your needs. Flawless from start to finish. Follow-up calls to make sure everything is going smoothly with just a bit of personal touch thrown in. I cant say enough about Albert. He will take care of all your insurance needs in a timely and efficient manner. Thank you Albert, youre the best!!

Anthony Jenkins It has everything open all night love it

Rebecca Archer Nothing but great things to say about this office and company. Ron was available and patient with us while helping us through the claim process during a very stressful time. He was available via phone, email and text at almost any hour. I would recommend State Farm and this office to anyone.

Ann Wilson Bryce M. was so very helpful and kind. His knowledge of the insurance products we purchased was outstanding. He answered all questions expeditiously and with accuracy. He took the time and effort to be certain we were 100% happy with all of our new policies with State Farm. Oh, by the way, he saved us a good chunk of change as well.

Kyle Wiedau Initially very pleased when switching over my home-owners insurance. Fast forward 10 months into the policy and they are now stating they made a clerical mistake on their part initially and I owe $265 or they are cancelling my policy. I have 11 days to find new home owners insurance. The broker I deal with is Midwest Preferred Insurance Services. I initially asked to speak to a rep who made this decision and am now being ignored. Pretty disgusting way to treat a client.

Susan Heikes Caring and always attuned to our familys needs!

Luke Caron I called them up looking for a lower rate on car, boat and renters insurance. They were not able to quote me a lower price but I was impressed with Ericka, she got me a quote, played with the numbers and helped me look at different polices to see if I can work with them. Unfortunately that was not the case but I wish they did because she was so friendly and informative! It was one of the best experiences I have had with an insurance agent on the phone!

Jason Thornton I’ve been with this company well over 13 years. David has provided friendly, and professional service. I’ve filed a couple of claims over the year’s, and they were all handled very quickly. I highly recommend David Gillespie at Shelter Insurance.

Dan Zolman Amica was a good insurance company when I first joined in 2008. Trying to communicate with this company now is impossible. The rates keep going up but the service keeps going down. Do yourself a favor and shop somewhere else. Amica says that they send notices for discounts, but I cant remember getting any. But they have no problem raising your rate. Dont get into an accident, because they will not communicate at all! I have so much more to say but Im too angry. Go somewhere else!