Koonce Insurance Agency, Inc. - Shelbyville (IL)

Bryanna Dobbs Miranda helped me save $230 A MONTH by switching to State Farm for all of my auto and home policies! A complete game changer for our family! It was so quick and easy, and I love having access to my insurance cards right on my phone instead of keeping track of a piece of paper!

Antonia Gerks I couldn’t be happier with the service I’ve received from State Farm. From the very beginning, they took the time to understand my needs and explained all my options clearly—no pressure, just honest guidance. Whether it was auto, home, or life insurance, they helped me find the best coverage at a great rate. What really stands out is their responsiveness and care. Every time I’ve had a question or needed support—whether it was a billing concern or filing a claim— they handled it quickly and professionally. It’s rare to find someone so knowledgeable and genuinely invested in their clients. If you’re looking for an insurance agent who’s reliable, friendly, and truly has your back, I highly recommend them!

Asish Kurian Great service and awesome experience.

Janet Bowman Awesome

Brittany Diane Mia was excellent to work with. She was very informative when it came to my policy and made sure I was completely satisfied before she completed the order. Mia was quick, friendly and overall amazing. The best part is, she found me a policy within my budget that still provides all the coverage I need. I highly recommend her for your insurance needs!

Tamera Dudley Mark takes the time to know you and your insurance needs. His secretaries are great, very professional and Curtious He never forgets you and greets you by name. He works very hard at getting you the proper insurance and cost effective as much as possible. 5 stars, excellent service!

Katie Danser Terra was very wonderful in assisting me with my insurance needs. I needed to make changes to my policy and she sprung into action very quickly looking for the best price and best features I needed. Terra was very informative and kept me updated thru the entire process. Terras amazing at customer service and I could tell she loves what she does and she made me feel like she definitely went above and beyond to help me.

Joanne Kim Inseop Kim has been my insurance agent for the last 10 years. Hes been very responsive! When my car got rear ended, he responded right away and took care of everything! It was awesome!

Whitney Bruce Tia is wonderful! She always goes above and beyond. She takes the time to walk me through my options so I can make the best choice for me and my family. I honestly feel that she always has my best interest at heart. I am so grateful for her kindness, knowledge, and willingness to help!