Koonce Insurance Agency, Inc. - Shelbyville (IL)

Desi Turner Zuli was super helpful, super kind and really informative through the process! Give that woman a raise!! We were misinformed throughout our last insurance experience, causing this one to potentially be hectic and full of chaos. Zuli made this the exact opposite of hectic and chaotic, it was super easy and swift!! I recommend Zuli for all insurance needs. You go girl!! :)

Nicholas Delmuro Mr. LeDonne made auto insurance easy for me. My mother uses him and his team as well. Fair pricing and great coverage. 10/10 for me. Thank you for always having great customer service and always standing by my side.

Nick Howe Mr. Wingerter at Illini has been helping me with my health insurance needs for several years. Hes always friendly and does a great job guiding me through the more complicated aspects of insurance.

Sid I’ve had a great experience working with Michelle. She is incredibly helpful and always takes the time to answer all of my questions thoroughly. Communication with her is always easy—shes responsive, clear, and approachable. I also really appreciate how she keeps me updated on my policies without me needing to ask. It’s reassuring to know I have someone reliable and attentive looking out for my insurance needs. Highly recommend!

Charlotte Bailey I have tried to speak to them about a refrigerator that I purchased, that was damaged badly by the delivery services whom are insured with this company. I have yet to hear any reply. Through numerous phone calls and e-mails ,I have had no real answers or given a claim number.

Dilcia Ruiz Rosa Luna is the best insurance agent I ever worked with. I have all my insurance policies with her; life, business, automobiles and renters insurance. I definitely recommend her!!

Benjamin Smith I have talk to so many insurance agents and found none better than Charleston Il Shelter insurance. Home, vehicle, and motorcycle.