Inseop Kim American Family Insurance - Joliet (IL)

Julie W We have been with Toni Stones office from the beginning. Theyre always very responsive, kind and courteous. They keep us up to date on changes and work with us to assure we have the best coverage at the best price. I highly recommend Toni and her staff.

Karla Paredes Every person there are so awesome. The amount of times I’ve needed roadside assistance has been a breeze. Except for 1 time but the people at this office helped me and got me back on the road. Thank you to each and every one of you who has helped me out.

Kathleen C I really enjoyed working with William. He compared my old quote and was able to save quite a bit of money. He was able to find me better coverage for less money. I am so happy that I found an agent who is personable and wants the best for his client.

mx girl18 Dani was so great at giving me a quote. She was on top of it and did it in a timely matter! We appreciated her hard and detail work.

Chris Hoelscher We expected a claim due to a slip and fall on the ice and John Lawrence responded immediately to our contact and put us in touch with a claim representative who evaluated our liability and was prepared to handle the potential claim (which I believe was never made). Their service has always been exemplary. Not just in this particular instance, but in handling our insurance coverage needs and a landlord and as a tenant in another facility.

Idalia Carmona I have been with Allstate for more than 20 years.. My agent Tammy has been great and helpful with all my needs and very friendly. I am very happy to be with Allstate and will continue to be with them! Thank you!!

Kathy Ramsey The service I received at Eckburg insurance was top notch. Danny Gorman was great to work with. He made sure I understood everything about the policies I was purchasing. He even happily gave me another quote from another company when I asked. Changing insurance companies can be nerve wracking, and Danny made it effortless. I highly recommended Eckburg, you won’t be disappointed.

Olivia Bradley Scott has always done an excellent job of taking care of anything I may need. He goes above and beyond to take care of his customers.

John Wilson Sr. I would like to leave a 5 star review for my claims agent Katie. She is definitely cut out for this job. She’s knowledgeable, intelligent, and easy to speak with. She made this process so very easy for me it was a welcoming process. I felt no pressure and she stayed on top of things throughout the process. I couldn’t have asked for anything other than what she provided for me and this process. If anything like this should happen again (Lord forbid) I would definitely love for her to handle it. If I could I would give her promotions and raises because for me it was definitely a pleasure speaking with her. Great job Katie, KEEP UP THE GREAT WORK THAT YOU DO.