Lutz Agency Inc - Nashville (IL)

charlene wells Tom is always very helpful and when we have had a claim, he has taken care of it immediately. When we buy a different car, he assures us that we are covered until we get the insurance cards. We really trust him.

Alec Aquino Jessica is always quick on getting back to me. She is also very patient with a stubborn customer ( me .) 10/10 shes earned my business!

Chad Farren Awesome to deal with. Always right on spot. Cant say enough

DD Fish Tara was very knowledgeable, she was able to meet all my needs, her customer service skills were excellent. Thank you all for your service Im very satisfied.

Lori Redmon Tom was very knowledgeable and kept us informed all along the way. He offered several options for our need. He is very personable, pleasant and professional. I highly recommend Tom!

Ken Schreder Excellent partner in the insurance arena. Fair, honest, committed to customer satisfaction.

Jacklyn Fletcher Tony and his team are truly the best! Theyre friendly, easy to work with, and always take the time to make sure you understand your options. You can tell they really care about their customers. I’ve had nothing but great experiences with this office and highly recommend their services to anyone looking!

Bob Mullen We received great service from Giuseppe and the entire American Family Insurance team when we were rear ended during a vacation in North Carolina.The entire process of filing the claim,getting the car fixed and finalizing the subrogation process was done thoroughly, professionally and in a timely manner. Great job, everyone, and thank you! Bob and Nancy Mullen

J B Money Vanessa and Benny are the best with great energy and always helpful They are people who you love to see when you are dealing with people with all types of attitudes and egos.They are great and those are my girls foreal.Vanessa goes above and beyond to make sure you are good.

Nicole Soares Lisa is incredibly knowledgeable, professional, and approachable. She takes the time to listen, answer every question thoroughly, and make sure you feel fully informed before making any decisions. Her attention to detail and commitment to her clients is truly exceptional. What impressed me most was her genuine care. Whether it was a simple policy update or guidance through a claim, Lisa is always quick to respond, clear in her communication, and endlessly patient. It’s rare to find someone so dedicated and trustworthy in this industry.