Magnum Insurance Agency - West Chicago (IL)

Nick Vasquez Today I called my insurance broker Stanton Insurance because I needed a windshield replacement for my daughters car. I had already called 3 companies to get quotes but I just had a question on my deductible. Susan answered and was extremely helpful so much so that I realized my earlier calling the repair companies was in vain! She immediately found me a service, locally, that would come to my location at my convenience the NEXT day! Susan checked for the best price and made sure I was completely happy with the details! Thinking back to my wasted time on the internet, answering questions and the time I wasted calling other companies with their aggravating automated systems really made me appreciate my 15 minute call with Susan! She is an exceptional asset to their team! But this experience did bring up a shortcoming with my past dealings with Stanton Insurance here in Monmouth and need to report that shortcoming. To be honest, the shortcoming is on me for not shouting out Stantons incredible service! Ive had them as my insurance brokers for years, decades even, and they ALWAYS go the extra mile to meet my families needs! We love Jennas contagious smile and her unyielding professionalism to get the best for her customers! Jeff is great too, just not as good looking as her!lol (Im sure my wife would disagree!) But all kidding aside- I remember when Jeff called us and told us hed found a better house insurance carrier and a better plan for our 4 vehicles for hundreds of dollars cheaper! It made me realize then that these people are ALWAYS looking out for us! I dont say this often, truly never, but the Stanton Insurance is like family to us! For years I soley dealt with their father, God bless his soul, and when he passed, his very capable children stepped up and continues his legacy for exceptional service. Disclaimer: I am neither employed nor have any family ties to Stanton Insurance or any of their employees- nor are they paying me a Jillion dollars to write this review! Susans great service just reminded me of my oversight of not showing my appreciation for a wonderful local family owned business!

James Bartlett Great service above and beyond expectations.

Stephanie Cuvar Amy has been my insurance agent for years! Her office is always super helpful and quick to respond to my many questions when I dont understand a new policy. She is always looking for ways to save me and my family money, too. I highly recommend her and her team for any insurance needs you may have!

Jackie Gowens A & W Insurance provides excellent service! After searching for a new insurance agent for two years, my neighbor recommended A & W. A simple phone call to inquire about a quote is all it takes. We had quotes for our home, vehicles, and boat that were better than all the agencies we have contacted. We did not waste any time making the switch on all our policies. Our agent, Jamie, is knowledgeable, professional, responsive, and had everything completed for us in no time at all. Best of all, in these financial times, Jamie saved us a great deal of money on our new policy with the same exact coverage or better. A & W is very pleasant to work with. I highly recommend this insurance agency to anyone looking to inquire on a quote or simply just ready to make a profound change! Thank you, Jamie!

Kirkland Chappell Dana is Very kind!

Lisa Sherman If I was able to give 10 stars I would. I had been with Allstate for a very long time and I decided to look into other insurance companies to review my current coverages on my auto and homeowners. I contacted Jay Janese agency at State Farm and I spoke with Gino Braglia. He was so helpful very professional and explained everything to me in great detail so I knew immediately I was going to switch over to them and didn’t look any further. I am so happy I made this change. Thank you Gino for everything!!!

Jim Henderson This was the first time we met since Dave took over this office. Dave was easy to chat with and extended an open offer to call him anytime.

Barbara Parr Julie was amazing! So professional, knowledgeable and helpful. She was so easy to talk to and patient. She should give classes in CUSTOMER SERVICE . I was able to lower my auto and home bundle., I am excited about this experience. Thank you, Julie !

Kevin R I have 5 commercial buildings, vehicle policies and life policies with IIP. Ive been with IIP for about 10 years and received extraordinary customer service. They always shop for the best prices each renewal period. They quickly respond to any issues that come up. It is a night and day difference from the service I received from other agencies the previous 30 years. My only regret is I didnt come across IIP 40 years ago.