Beth M. Walker - Prudential Financial - Marion (IL)

Peter Sloan My wife, Barb, and I have been with Russell-Smith Insurance for over 20 years. We have always experienced excellent customer service. It has been a good feeling to know an immediate answer to an insurance related question is just a phone call away to Cheryl or Brandon. We have had to make a few insurance claims over the years and it was always a simple and hassle-free experience. We would highly recommend Russell-Smith for your insurance needs.

Michelle Anderson Everyone in the office works as hard as they can for you. They will call with reminders if you forget a payment. They thoroughly research any issue you may have and get back to you within the same day or oftentimes within an hour. You can’t go wrong with this team!

Castros Cassi (Grimmsnickle) Great price and will find what you need in your budget. I highly recommend getting your insurance here.

Robin Stafford Good people for ins

Bobby Johnson The ladies at Browns were very helpful and saved me quite a bit of $$ when I switched from my pervious provider!

Kathryn Golec Bruce has been amazing! When I suddenly found my life turned upside down, I was given his phone number and he answered immediately and spent more than an hour helping me get my insurance all set up. He was extremely professional and nonjudgmental. He has also been very responsive when I’ve had any additional questions. I’m so glad my sister connected me with him.

Rebekah Benson Two years ago I had an accident. Within 24 hours an adjuster was at my home to view the vehicle. Within 36 hours they had the car in the shop. I was able to get a rental car immediately. They were quick to get this done and stayed on top of the situation until I signed off on my car. They recently made sure that my coverage for both house and vehicle were exactly what I needed. This was done without a major increase to my payments. The staff that I have worked with have always been courteous and respectful. I have never been pushed into anything I did not think I needed and they have always been there to answer any questions. One fantastic team

Todd Henson Always on top of everything, has helped me tremendously with everything I need in a very quick and efficient manor. 10/10

Fabian Excellent customer service. They helped me renew insurance and gave me great tips on choosing the right health coverage. They made the whole process quick and painless.