Long & Company Jewelers - Barrington (IL)

5 /5 Heidi Seagren: Brian and his staff are not only knowledgeable, but they are fair, and I trust their expertise. They have beautiful jewelry in all price ranges, do a great job at appraising and are always supporting our community and chamber.

5 /5 Greg Dunbar: Absolutely love this place! Had the best experience and the staff was phenomenal! Helped design our wedding bands and weve been coming back ever since...found our family jewelry store!

5 /5 Maggie Donnelly: This review is long overdue, but Long and Company Jewelers were more than a 5 star experience! Six years ago Brian and Debbie were SO patient with us while we picked out our wedding and engagement rings! They were truly genuine, helpful and wonderful to work with! I love supporting local honest places and would never buy jewelry anywhere else! I love having such a wonderful jewelry store being a part of the history of our rings! Thanks Long and Co.

1 /5 Emjay: My first (and only) visit was for a watch band switch. Two exact watches, one new and one 20 yrs old. Take the bands and switch them out. The old band had worn out and needed to be replaced with the new one. They did this that day and it took about 30 minutes. Before I walked out I noticed the pins on the new watch band were not placed correctly on the old watch. No big deal. They fixed it right away. They gave me the new watch with the old band and the old watch with the new band and I left. I went to the coffee place around the corner and noticed the new watch with the old band had the same problem, the pins were not placed correctly. That is when I notice the NEW watch had several NEW deep scratches in it. This occurred when the band had been taken off or replaced. My old watch had similar NEW deep scratches. I can replace a watch band by myself but this band was rather unique. I didnt want to damage the watch or the band myself. That is why I brought them to a "professional". The woman I was dealing with was nice and she did want to have the watches polished, but it was too late. The scratches were very deep and I didnt want their horologist to handle my watches again. The trust was gone. Watch people know what Im talking about when I say "trust". Complete disappointment. Never again. Failure.

5 /5 Maria Ford: This jeweler was highly recommended to me. I had two very valuable necklaces that were tangled. After months of trying to fix them, Long & Co jewelers had them fixed, polished, and lovely packaged for me to pick up the following day. When I first went in I had the most incredibly fun, kind, helpful, and extremely knowledgeable person helping me. I am interested in an investment watch as a gift; one mention, and her true genius was clearly demonstrated. I learned so much! I especially want to say that this jeweler has the most genuine, upfront, authentic, and simple good people all working here. When I went to pick up my now untangled necklaces, an incredibly kind man handed them to me, I waited at the register. He explained there’s no charge. I was in shock. I couldn’t imagine the time it took, and just like I was a good friend; “no charge”. I think finding a business like this, who still operates by the principles of integrity, consideration, kindness, authenticity, and honesty; are genuinely rare gems, and worth their weight in gold(see what I did there? Ha). Genuinely though, if you’re in the market for jewelry, or need assistance with current pieces; this is hands down the place I’d send any friend, or family! If you’re interested in something you’re not overly knowledgeable on; prepare to leave with a phd from the level of helpful information that can only come from professionals with a lifetime of experience, and that’s what Long & Co Jewelers staff all are. Thank you so much for being such an incredible business! I hope this helps any fellow jewelry shoppers, or collectors. I’m externally grateful that a family member stopped me from going to a different jeweler. They said, “the ONLY jeweler worth going to is Long & Co Jeweler’s”. I have to agree! Thank you!