KAY Jewelers - Forsyth (IL)

Chloe Rachel is truly one of the kindest, most genuine employees I’ve ever had the pleasure of working with at Kay’s. From the very first time I came in to have my ring sized, she has consistently gone above and beyond to provide exceptional service. While all the staff at this location are wonderful, I’ve had the good fortune of working with Rachel the most—and each time, she has been incredibly patient, knowledgeable, and kind. She always makes you feel like you have her full attention, never rushing and always willing to help with any question or concern. Her compassion and character were especially evident when I lost my engagement ring the day before my wedding. Not only did she help me search for it, but I later found out she had even told a coworker she wanted to personally buy me a new ring on her own credit card. That level of empathy is rare and speaks volumes about who she is. Thankfully, my ring was returned a few days later, and I rushed back to Kay’s to share the good news with her. She celebrated the moment with me, cleaned my rings and my mom’s ring without hesitation, and patiently answered all of my mom’s questions as she browsed the store. Rachel is the kind of employee who makes every visit to Kay’s a joy. I always hope she’s working whenever I walk through the door. She is truly one of a kind, and I can’t thank her enough for the kindness and care she’s shown me time and time again.

Jessica Bowser Marina at the Highland Park location is fantastic! After months of searching for the perfect Rolex, she found exactly what I was looking for and the pick up process was wonderful from the champagne to the hands on walk through of how to set the date and time. I can’t wait to come back and shop with her again!

Skye Kmiec I absolutely love my beautiful ring, and I’m so thankful to be able to come in and have it cleaned, welded, and inspected completely for free. I just came in today to have my first ring inspection, and I also asked their advice on a different ring I’d gotten stuck on my finger the night before. They offered to help me get it off, and were able to in seconds! All after a whole 24 hours of having it stuck. Saved me a possible emergency room visit, just by their kindness, so grateful.

Emilio Suarez Great family and great jewelers! M & M jewelers produced a beautiful engagement ring! 11/10 recommend!

Katee Fletcher I visited this store while traveling when I stumbled across my matching band that I was wanting, but has been discontinued. Mindy and the the rest of the ladies were beyond wonderful in helping me return my recently purchased band and purchase the one I’d been searching for everywhere! They took such care in examining and cleaning my rings and made the process smooth and easy. They sent off the new ring to be resized and are sending it to my hometown Kay’s. When they initially received my resized ring back, I got a call verifying the size I wanted. They had remembered an issue with my previous band’s size and said they weren’t satisfied with accuracy of the size that came back. They apologized (through no fault of their own) and sent the ring back on a rush to get it appropriately sized. I’ve never experienced a store remembering my issue and then proactively correcting the (barely) quarter of an inch difference! I was so impressed! When I called to check in they even remembered me and my ring was already on the way to my store. The customer service I received has been above and beyond and I’m so appreciative of those wonderful ladies!

CT Henderson A great shop to buy your special lady gifts or gift cards! Paige will take care of everything you need! The best Boutique in Macon County! My wife always gets compliments on her Bell-Bottoms and accessories from Penelope!

Alex Diaz Bago Jewelry went above and beyond to help me with my problem! My wife had realized a small diamond had fallen off her ring and was devastated. Luckily she found it right away and we were panicking trying to find somewhere to repair it as we are not from here. We are so lucky to have heard about Bago Jewelry. The turn around was also super quick! He did the repair in about hour! Talking to Greg and his son Alex was also very nice! They made me feel reassured and said it would be a very simple fix. If I have any other issues I’ll be back asap. Thank you again!

Mickey Buerster We had a wonderful experience. We were shopping for our granddaughter. Weber’s had a wonderful selection. The sales staff were perfect. They allowed us to browse, which I loved. Then they helped us pick out the sweetest earrings for her. I will definitely suit again.

Kim Darnell I cant say enough good things about Hustedt Jewelers! All the employees are friendly and easy to work with. The store is very nice and clean! I can always find what I am looking for and if not in store they are always willing to order with reasonable prices. Often times they host fun events whether it be in store or on Facebook! If you have not visited, I encourage you to do so! Love Hustedt Jewelers!

John Kunkle Ive had a great experience with Natalie and Johnston Jewelers. They designeeetting for a 3-stone 08 moring. I have great expectations for and looking forward to a perfect f9hnal product.