KAY Jewelers - Peoria (IL)

James Caruso From the inception of our first visit as a couple to Costello Jewelry Company . . . to the very present—just days after our wedding—Trisha has worked with us every step of the way and has made our entire customer experience BEYOND extraordinary and beyond exceptional. We were fortunate to not only work with the best of the best, but we discovered in Trisha a person who has the highest integrity and an even bigger heart! Here are the words to describe our experience at Costello with Trisha and her character: Personable, professional, an eye for the “right contextual fit” for the customer and their needs, affable, caring, encourager, great communicator, beyond helpful, pleasant to be around, amazing, a joy to work with and speak with, and the list goes on. We were also blessed to have met Maureen, who was a great, great encourager and supporter alongside Trisha. Trisha and Maureen have helped to take our relationship with Costello jewelers to new Heights. I, James, have been a customer of Costello Jewelers going back 1998 and now a customer with Katherine for the last eight years as a couple. I want to give a special shout out to Jose who has been at Costello as long as I’ve shopped there. I see that gifted artisan working with amazing skill and artistry every single time I’ve been to Costello. He is one of the main individuals who helps to create and refine the jewelry that the Costello customers have come to know and love. Where would an exceptional jeweler be without an extraordinary artist like Jose? We are so grateful to the Costello family for their fine locations and even finer business and hospitality. We always appreciate their family and spiritual values and always love the meaningful mailers we receive, especially at Christmas time!

Megaen Toth I recently had the opportunity to work with state street apparel, and I was impressed by their professionalism, transparency, and commitment to customer satisfaction. As a business specializing in buying gold, they offer a straightforward and efficient process for individuals looking to sell gold jewelry, coins, bullion, or scrap gold. From the initial consultation to the final transaction, Jamal was knowledgeable and courteous. He took the time to explain how gold is valued, what factors influence the offer price, and how his pricing is calculated based on real-time market rates. I appreciated his honesty—there was no pressure to sell, and all my questions were answered thoroughly. One of the standout features of the service was the free, no-obligation gold evaluation. The appraisal was done on-site, in front of me, using calibrated scales and testing equipment. This level of transparency helped build trust and made me feel confident in the fairness of the offer. Payment was made on the spot, with the option to receive cash, check, or bank transfer. The entire process was quick—completed within 30 minutes—and conducted in a secure setting. In terms of customer service, Jamal exceeded expectations. He made what could have been a stressful experience feel simple and even pleasant. Whether youre selling old jewelry, broken gold items, or investment-grade gold, I highly recommend this business for their integrity, competitive pricing, and exceptional service.

Brandon Manks Hands down they pay the absolute best and have the absolute best prices!!!! Very happy and well worth the trip from Decatur.

Michael Stanley Great selection and prices. Shipping was fast too.

Emilio Suarez Great family and great jewelers! M & M jewelers produced a beautiful engagement ring! 11/10 recommend!

Chloe Rachel is truly one of the kindest, most genuine employees I’ve ever had the pleasure of working with at Kay’s. From the very first time I came in to have my ring sized, she has consistently gone above and beyond to provide exceptional service. While all the staff at this location are wonderful, I’ve had the good fortune of working with Rachel the most—and each time, she has been incredibly patient, knowledgeable, and kind. She always makes you feel like you have her full attention, never rushing and always willing to help with any question or concern. Her compassion and character were especially evident when I lost my engagement ring the day before my wedding. Not only did she help me search for it, but I later found out she had even told a coworker she wanted to personally buy me a new ring on her own credit card. That level of empathy is rare and speaks volumes about who she is. Thankfully, my ring was returned a few days later, and I rushed back to Kay’s to share the good news with her. She celebrated the moment with me, cleaned my rings and my mom’s ring without hesitation, and patiently answered all of my mom’s questions as she browsed the store. Rachel is the kind of employee who makes every visit to Kay’s a joy. I always hope she’s working whenever I walk through the door. She is truly one of a kind, and I can’t thank her enough for the kindness and care she’s shown me time and time again.

chris brown Such an amazing experience. So many options so easy to communicate. Always available and some of the best quality jewelry I have seen in a while and I’ve looked. Perfect 3 year anniversary gift! Thank you guys for a great experience!!!

Evenie Borjas Torres Omar Jewelers is an exceptional place for all your jewelry needs. The staff is consistently kind, welcoming, and attentive, ensuring that each customer receives exactly what they request. The store itself is clean, well-organized, and creates a comfortable environment for clients. I had my class ring made here, and I couldnt have asked for a better experience. A special thank you to Don Pepe for his outstanding work. If youre looking for quality craftsmanship and excellent service, I highly recommend Torres Omar Jewelers.

Jenna Salemie Al is the absolute best and we can’t say enough great things about him. Not only is he kind and fair, he is very talented and knowledgeable. My fiancé gave Al an inspiration photo of the ring I wanted, and had my ring custom made. Within three weeks of ordering the ring, it was finished! It is even better than the inspiration photo. I absolutely am in love with how it turned out. Al even placed two more prongs on the ends of the diamond setting after we realized it was a little sharp, and got that done the same day. I am highly impressed with him & his work! I have the more beautiful and unique ring I have ever seen and I couldn’t be happier. ❤️