KAY Jewelers - New Lenox (IL)

Darling Miranda I had a wonderful experience at Alpha & Omega jewelry shop. Cynthia was incredibly helpful, patient, and knowledgeable throughout my visit. She made the entire process smooth and enjoyable. The owner also took the time to explain everything clearly and answer all of my questions without rushing. Their professionalism and dedication to customer service truly stood out. I highly recommend this shop for anyone looking for quality pieces and outstanding support.

Cameron Reynolds My and my fiancée came in to get our wedding bands for each other and to resize my fiancées engagement ring. We had a fantastic experience. The staff was extremely helpful and dedicated. Our contact, Alesha aided us in our decisions, lowering prices, and checking in with us throughout the process; She was wonderful. For my wedding band, I brought in another ring to be melted down and repoured into another design. The designer did a fantastic job and K Hollis went to great lengths to lower the price estimate and to get the final product that I desired. Lastly, they did fantastic with the resizing and were even able to keep a very detailed engraving despite it being where they would normally cut the ring. Overall, we had a great experience and couldnt recommend them more.

ariel lanier Wonderful place to get your jewelry fixed. The prices are fair and the owner is wonderful. I got my ring resized by size and a half she did an amazing job at a price that I could actually afford. I didnt think I was ever going to be able to wear my ring again but I am so happy that I can thanks to her.

Olivia Turman Easy walk towards the JCPenney entrance. walked in with some questions regarding our jewelry, interest, as well, as hoping to find a gift. Wes, the store manager helped us, and the service he gave us waa tentative, professional, and polite. We never once felt rushed, we got all of our questions answered in our needs met. Wonderful jewelry store in town!

Kasey Mueller AMAZING!!!!! I was devastated when my wedding ring was stolen. I went back to AAA (where my husband bought the original ring) to have them design my replacement ring. The created a custom design that incorporated the old rings finer points with some personal flair. I LOVE the results. I have been wearing the ring for a week and have gotten tons of compliments. The entire team at AAA was fabulous- communicative, creative, supportive and artistic. They made the process easy and fun. Chose AAA and Lauren for all your Jewelry needs. 100++ STARS!

George W. Prusia Drew is professional and does the repairs / work in a timely way. The prices are reasonable. I would highly recommend this business .

Israil Thomas Absolutely outstanding experience once again! This is our familys third custom set done by Luo jewelers. Each one is absolutely stunning. The photos dont do this piece justice. My wife was speechless!

David Rudolph Mateusz and the jewelers at Studio D literally rock! Always blown away with the quality, professionalism and attention to detail that they effortlessly share with each piece and each visit we had with them. I would change this rating to 10 stars if the app would allow it. Thank you so much Studio D team! Can’t wait for our next jewelry project with you all!

Psychedelic Jungle Nothing out of the ordinary, its a normal Spencers just like any other. Last time I went the employees seemed kind and easy to approach, one of them was even wearing an oversized wig with sunglasses and a fake beard, funny dude kinda looked like Jerry Garcia.

Rob I recently inherited some jewelry and I took some pieces in to have them looked at today... I received much more than I thought I would. These people are very friendly and very professional. Mitch is a class act and has a great personality and sense of humor.