Busch Jewelers - Rockford (IL)

5 /5 Rob: I recently inherited some jewelry and I took some pieces in to have them looked at today... I received much more than I thought I would. These people are very friendly and very professional. Mitch is a class act and has a great personality and sense of humor.

5 /5 Elista Fisher: I came in about 6 weeks ago to get my ring size for an engagement ring (that I knew was coming). I was so impressed with the entire experience, staff, and pricing that I recommended my fiancée speak with Busch about the engagement ring he had been designing. Mitch and his team were so great and designed the custom ring at a fraction of the price with the same quality I would expect from a jeweler! They worked with him to make sure his vision was brought to reality, and I couldn’t have imagined a more beautiful ring! Highly recommend, and thank you for being a part of our story!!

5 /5 Jeremy Raab: Mitch has always been fair with us. Hes been straight forward, friendly and professional. The staff at Busch Jewelers reflects that professionalism from the moment you walk in the door.

5 /5 Natalie Gaziano: My mom passed away and she had an old ring that had 4 opals in a broken setting. She had some jewelry made from it over the years. She made me a ring long ago for my wedding but my home was burglarized one night and that ring was stolen. When she died, I took the last remaining opal she left me to Busch to see if he could make me a new ring. Opals are delicate. They did! I absolutely love it! It reminds me of my mom!

5 /5 Ben Childers: Absolute 5-star service from Mitch and his team! TL;DR - top-notch service, unbeatable prices! My partner and I worked with Mitch to design an engagement ring. He was very knowledgable and was glad to show us examples of all the different options we were considering. He had several diamonds shipped overnight from Israel for us to look at, and even called the producer directly with us to discuss specifics of one we had our eye on. Once the diamond was selected, we made the final choices on fit & finish, and Mitch had the full ring made. Production time was quick, about 2 weeks (during the holiday season), which was great. When the ring arrived, we realized one of the specifications was misinterpreted by the maker, and it needed to be re-made. Mitch was an absolute gentleman, and had the issue corrected at no expense, and was very apologetic for the issue. It wasnt Mitchs fault, the maker had just missed a specification, totally understandable. Mitch and his team really went above and beyond for us. Their commitment to top-tier service was unbeatable. Well be going back for the wedding rings, and will be recommending Busch to any of our friends. Also, prices were unbeatable! We shopped at 3 different jewelers before coming to Busch, and were amazed at their prices.