John Raski III - COUNTRY Financial Representative - Carbondale (IL)

Ashley M. Calvin So far I havent had any issues since Ive been going here and the staff is very nice and is willing to help me with my needs also they have a good attitude towards their customers and always have a positive attitude.

Alexander Tilford I’ve had an outstanding experience with First Mid Bank, and a huge part of that is thanks to Caesar. From the very beginning, he’s been knowledgeable, approachable, and genuinely invested in helping me meet my financial goals. Whether it’s answering questions, explaining options, or just making the banking process smooth and stress-free, Caesar consistently goes above and beyond. It’s rare to find someone who combines professionalism with a personal touch the way he does. You can tell he truly cares about his clients and takes pride in his work. If you’re looking for a bank that treats you like more than just a number, and a banker who actually listens and delivers, ask for Caesar—you won’t be disappointed!

Lionel Watson Once again, if I was able to give zero stars, I would to the Midland Bank branch in Kankakee, Illinois located behind the library I feel I was profiled judged in so much more just because I was trying to clear out my account and withdraw my funds which was a larger amount the bank flat out told me they don’t have that amount in their bank and they tried to call another location to see if they had it this before things went bad once they called the other location. They realize that I made a similar withdrawal earlier because I was trying to close out my accounts with them because I don’t like their business and they kept refusing to give me my money asking me how why what I needed for the lady told me I just withdraw it so what do I need this much money for is by law that they ask so forth and so on I got angry. I left out of the business but returned a few minutes later spoke to another customer service rep or tell her whatever you wanna call them gave her a fresh attitude fresh everything and I asked what is the largest amount that you guys will allow me to withdraw today or is this branch is able to allow a person to withdraw she told me 3k in 20’s I said OK but I never heard of that. She replied well you just made a similar withdrawal earlier, which has nothing to do with anything so with that being said, I’ll refer or prefer no one use this bank for their business.

Evan Peterson It was easy and simple with the help from Country Financial of course. I had no problems and was extremely satisfied. Agent very helpful, took care of all my concerns. Courteous, responsive and expert service.

Mona Mona Trevier was a joy to work with on all projects. We had a goal set for what needed to be done and he surpassed that goal making me feel very comfortable. I look forward to working with him on other projects that may come up in my future.