TRICOR Insurance - Freeport (IL)

Jessica Dozal Silvia Chacon is amazing! She really took the time to help me understand my insurance options and made the whole process super easy. She’s friendly, honest, and clearly knows her stuff. I never felt rushed or confused—just really well taken care of. Whether it’s home, auto, or life insurance, Silvia is truly someone you can trust. You’re not just a policy number with her; she treats you like family. Highly recommend her to anyone looking for reliable, honest, and personalized insurance help!

Mahym Mahym I needed to add my husband to my insurance and change the address. I have a beginner English, I called your insurance company several times, but your agents were very cold to their work, they did not even want to listen to me, and then I asked a friend who speaks good English, he also called and told me that the agents were cold to their work and advised me to change the insurance company. And as soon as I wanted to change the insurance, your agent Mark wrote to me. He had previously helped me change my address in the insurance. I thank Mark for his professionalism, for his humanity, for his patience. I give five stars only for Mark

Casey Connors Had a little accident and filed a claim. Heston has been with me every step of the way, providing all the information to any questions that may arise. Very professional team, very effective and thorough communication. 10/10 recommend this team of well rounded team.

Todd Hoyt I highly recommend Jimmy and his crew. They are easy to work with, responsive and professional. They genuinely care about their clients.

mark sterling Calling he did what he said In-N-Out

Luis Escobar The lady in the front desk is very helpful. They also have good service and got me insurance fast when I really needed it being time sensitive.

mark racey Carrie is the best! She works for me to get me the insurance that I need, at a competitive rate. She is just a phone call away anytime I need her. Ive always been told that your insurance is only as good as your agent, and from what Ive experienced over the years, she is Good.

Daylene Brad is always very helpful and explains things so that we can understand Easily understand our coverages. I have recommended Brad many times.

kim l I love to call this office. The ladies are so friendly and helpful and always give personalized advice that would get you a better deal or price. Very good customer service.