Gurad Health insurance Jacksonville IL - Jacksonville (IL)

kim l I love to call this office. The ladies are so friendly and helpful and always give personalized advice that would get you a better deal or price. Very good customer service.

tamera hess I’ve been with them for years! Good Service!

Tina Bruno We have used Country Companies for 45 years, but have never had an agent as responsive and proactive as Kelly has been since we switched to her a couple of months ago. Thank you, Kelly. Tina and Dean

Patrick Luckenbil Brian is a phenomenal insurance agent that was able to get me better bundled rates than I had in the past. I would recommend him highly to anyone!

Kyle Brewer Honestly a terrible experience. My agent, Devon, was great. He’s the only reason this is a 2 star instead of a 1. However, the nurse rescheduled my health insurance visit multiple times and when she did show up, she didn’t do everything she was supposed to, leading to more rescheduled appointments. Then, Shelter Insurance sent me a letter telling me my health insurance was being denied for not having all the components (that the nurse never did). When my agent left the company, there was no notification or reaching out telling me who to contact. The only thing Shelter Insurance has ever done is leave me with no desire to deal with them again.

Kaled Padilla Elena really listened to what I was looking for. She gave me thoughtful suggestions and an opportunity to save that fit perfectly within my budget. I couldn’t ask for better service

Fernando Reyes Good service at a timely matter! Would come again. Staff is helpful and friendly.

Evan James I have been with Brian Thoennes of Shelter Insurance for over 40 years, and have NEVER thought of even trying any other company. Over the years Brian has helped my with insuring 2 different houses, 9 different automobiles and answered numerous questions in a very light and pleasant way, no matter how insignificant the question. Even my son ( owner of 2 vehicles) has Brian as his insurance agent, and really enjoys working with him when he has insurance questions.

Connie Parnell I had an outstanding experience with Hilst Agency! Recently, I decided to switch both my car insurance, and Im thrilled with the decision. David was incredibly helpful throughout the entire process. He took the time to thoroughly explain all the details of my policies, ensuring that I understood every aspect. What I appreciated most was his ability to tailor the policies to fit my familys specific needs, making sure we had the right coverage without any unnecessary extras. His expertise and personalized approach made all the difference. Thank you, American Family Insurance & David, for making this transition smooth and beneficial for my family!