Chaney & Karch Insurance Group - Mt Vernon (IL)

Paula Shelton Why is Chance a remarkable insurance agent? 1. Responds immediately when we need an answer quickly. 2. Very knowledgeable when reviewing our policy. 3. Understands our individual needs and finds the best deal for us. 4. Expeditious claim payments. 5. Payments reflect the fair value. 6. If he can’t find your answer, he goes right to the top to help you in your unique situation. 7. Has a real grasp on farmer’s needs.

Lauren Keltner I was in an accident recently, where the other driver ran a red light and hit my car in an intersection. My car was a total loss and I had minor injuries. Luckily, I had Progressive and so did the other driver. I spoke with two agents, Tony and Blake, who were nothing but kind and accommodating. Blake handled my claims in a timely fashion and was super helpful with any questions I had and I was more than fairly compensated for my vehicle and inconveniences. I’m so glad I chose Progressive as my insurance! Bad reviews must be from people scheming for money or not paying for good enough coverage.

Laura Kauffman I have been using Brightside Insurance Agency for my insurance needs for the past year and I am continually pleased with the service provided. Patrick is wonderful at his job and he truly cares about his customers. Patrick not only works hard to earn your business but he works hard to keep your business, which is so important. His communication is excellent and he takes the time to be certain his customer understands what insurance coverage they are receiving and why it is important. On top of all of that, he shops all the different insurance carriers for you which is such a time saver! I highly recommend using Brightside Insurance Agency for all of your insurance needs!

Adilene Serrano The girls are awesome. They helped me a lot over the phone and even more when i stoped by their office. Very good customer service and very friendly.

Ryan The agents are all very professional and courteous.

KC I have had my homeowners and auto insurance with Jeff Stipp for a few years now. Jeff’s team at American Family Insurance are 2nd to none! They are thorough, personable, patient, great at answering questions and explaining details. They respond to emails quickly and are great at returning telephone calls. They offer various ways on saving me money & who doesn’t like saving money ?!? They are hands down the best! I’d like to give a special shout-out to Holli Stipp who goes above and beyond!

Jay Nelson We have always had a great experience when having to use our insurance. The communication and service has always been great.