Chaney & Karch Insurance Group - Mt Vernon (IL)

Kimberly Guimon I completed a quote online late last evening for multiple policies needed. This morning (less than 12 hours), I received a call following up regarding my request. Jay was AMAZING! I have a few special circumstances Im dealing with regarding getting coverage and a major issue Im dealing with, with a different company. He was extremely knowledgeable and helpful. It was so easy to sign up, create an account and get the policy started for when I needed it for. I have been with a direct competiter of Allstate for almost 20 years, so it will be interesting to compare how each company does business...I will say that thus far I am 100% satisfied and looking forward to working with Allstate!

Era Agolli Jenisse is very patient and helpful always. We have been clients here for almost three years. Best choice.

Rory Hertzberg I’ve been with State Farm for years, and they’ve always taken great care of me. The service is consistent, they actually listen to you, answer your questions, and explain things clearly. Pricing is fair—especially when you compare it to what you’re getting—and their ratings speak for themselves. If youre on the fence about insurance, I’d definitely say give State Farm a shot. You won’t be disappointed. The local office here in Bradley has always been helpful and responsive too.

Jes Adam Thacker Insurance Service offers me the best and most complete insurance policies at an affordable rate. The entire team works together to deliver 5-star customer service. I HIGHLY recommend Thacker for home, life, auto, farm, and commercial insurance coverage. I love having a local agent that I can call, email, or text questions about my policies or claims. They always respond quickly and take the time to educate me. If you havent switched to Thacker yet, do it now!

Amir Trabelsi I had a great experience with Oxford Car Insurance. Janet was incredibly kind and helpful, and all the agents I spoke with were friendly and welcoming. Even though some of the rates weren’t the best fit for me, the excellent customer service made the experience worthwhile.

Mitch Mammoser Nick is very professional. He knows a lot about financial and was able to help my family with auto, home and life insurance along with our investments. You wont regret going with Nick!

Sydney Turnbull Cant say enough about Jackie and her office! When we moved back to the area a few years ago, they welcomed my family and me with open arms. Shes made sure were covered properly for our house and cars, but also making sure we have a plan in place for our life insurance needs. Such wonderful people to work with!

Susan Galloway Recently switched all our insurance to the James A Robert’s Allstate agency. Elisabeth put all the quotes together in a timely manner, and then helped to customize and adjust coverage to fit our needs. It was a pleasure to work with a knowledgeable insurance person. We ended up saving a lot of money on insurance with this agency vs our previous carrier of 12 years. Thank you Elisabeth and James for the great customer service.