Haiden Fox-Farmers Insurance - Taylorville (IL)

Chris Hoelscher We expected a claim due to a slip and fall on the ice and John Lawrence responded immediately to our contact and put us in touch with a claim representative who evaluated our liability and was prepared to handle the potential claim (which I believe was never made). Their service has always been exemplary. Not just in this particular instance, but in handling our insurance coverage needs and a landlord and as a tenant in another facility.

Nicole Soares Lisa is incredibly knowledgeable, professional, and approachable. She takes the time to listen, answer every question thoroughly, and make sure you feel fully informed before making any decisions. Her attention to detail and commitment to her clients is truly exceptional. What impressed me most was her genuine care. Whether it was a simple policy update or guidance through a claim, Lisa is always quick to respond, clear in her communication, and endlessly patient. It’s rare to find someone so dedicated and trustworthy in this industry.

Rudy Villalaz I have been with Fazio Ins for over 30 years. They are a family concern and wonderful people! They are exceedingly responsive to any concerns Ive ever had. If you want personal interaction, quick responses and commitment to resolution to problems or question, this is the agency you want on your side. I am a personal witness!

Doug Devall Rob and Dawn have an excellent insurance agency and provide the best coverage, at a great value, for each of their clients! They truly care about each person who calls or walks through the door!

5XL ATV My father started using Gary Welch many years ago and when he passed away I kept him/them as my office and agents. I have never had any issues and the personal feel makes it even more worth it.

Jason Thornton I’ve been with this company well over 13 years. David has provided friendly, and professional service. I’ve filed a couple of claims over the year’s, and they were all handled very quickly. I highly recommend David Gillespie at Shelter Insurance.

joshchristinadalton If your an educator or someone that has the possibility of getting Horace Mann as your insurance company I highly suggest it. I have been using them for the past 4 years, and we have had nothing but great experiences in all of our claim situations. We have had multiple claims as a family dealing with our roofs and vehicles. They have been great in execution, speed, and hassle free. Sheila Kersey is our agent and she is amazing!!!!! If you live in the Southwest MO area I highly recommend her and this company.

Yogesh Chauhan I worked with Kyle at Horace Mann and had a really positive experience—he was great to work with. Kelsey Robinson also stepped in and replied on Kyle’s behalf several times, and she was always very responsive and helpful. Even though I ultimately chose to switch providers due to a price increase (despite not having any claims), I really appreciated the service and professionalism from both Kyle and Kelsey. They were a pleasure to work with.

Penny Rund My husband and I were in an accident in SE Arizona about 2 weeks ago. Kathleen and Jeff are my local agents. They have been unbelievably helpful to us. I cant say enough wonderful things about the service they have provided us.

Caleb Baker Great rates and great service! Always willing to pick up the phone and answer any questions you have. Highly recommend giving them a call if you’re looking for any type personal property insurance