Hageman Family Insurance - Springfield (IL)

Richard Hoffmann Emily knows her stuff. Shes a pleasure to talk to. She lays it out in an easy to follow way so my wife and I could choose the best plan to meet our needs. We just moved to this area and her office was recommended by my previous agent.

Kurt Larson Awesome Agent in Joe Savickas! His counsel & advice has been EXTREMELY helpful & worthwhile. Great Professional. Highly Recommended!

Julissa Rosario Yaneth was very patient, kind, and helpful. She went above and beyond to make my experience so much better than with the representative I spoke with on the phone at first. She offered me multiple options, to provide me with what worked best. I am very grateful for her assistance.

Susie Avila I have never had a better experience with an insurance company before. Cindy was very helpful and attentive to what I needed. She never tried to oversell or undersell anything me and she catered to my insurance needs. She was very knowledgeable and got the answers to what she didnt know giving me the assurance that she never lied to me. If ever I have an issue they work quickly to resolve it. I trust Dougs office Cindy and their crew to protect my dreams!!

Gregorio Jaimes Very happy with the service thank you

Brittany Diane Mia was excellent to work with. She was very informative when it came to my policy and made sure I was completely satisfied before she completed the order. Mia was quick, friendly and overall amazing. The best part is, she found me a policy within my budget that still provides all the coverage I need. I highly recommend her for your insurance needs!

Bre O Was shocked to find out that my monthly cost increased by $100 a month when I removed a car from my policy with my current company. I called Brian in an attempt to find better rates. Within 2 hours he had found a policy that not only offered better coverage but, at the same rate before the increase! He explained everything purchased in the policy in full detail and was very thorough. Fast, friendly, and competitive pricing is what youll find with this agency. Update: Had an issue with my car tire on a Sunday and was needing information on a rental. Left a voice-mail to return my call, totally not expecting one until Monday, and was called back within 10 minutes. By half the day in, he was able to provide me with policy details and options for my situation. But it doesnt stop there folks.... he called me back unexpectedly the next day to ENSURE I was all taken care of and there was nothing else he could offer to help with. TOP NOTCH customer service.

Dr. Unk I’ve been going to Corey for a while now and I get great customer service consistently!

Anabel Morales I was coming from an insurance agency. I would only hear from once a year. I connected with Jose who was very kind and flexible with me around my schedule to be able to set up an appointment. Jose connected me with Maribel as she was a best fit for my schedule to meet and talk about insurance for homeowners and auto. From the first call all the way to signing the documents. She has remained professional, friendly, kind and caring. I could not think of a better team to take care of me and my needs and go into detail so I could also understand what it is that I needed as well as how I was going to be covered. Thank you so much to the American family insurance, this has been such a seamless process as my first time switching insurances since owning my home and auto.