Acceptance Insurance - Springfield (IL)

Nicole Thurmond This company is amazing the customer service is outstanding Alvarado Josafat thank you so much.

Peter Pannes They helped me with my bond needs, great service.

Cynthia Rivera Very kind & helpful humans. Thankyou for your service. God bless

Tariq Hassan Very receptive staff got a call back after leaving a voicemail within five minutes They went over all the parameters over the phone and had a quote within 10 minutes. Other AAA offices in Springfield did not return phone calls for days

Patti Duboe Collin Sparks did an excellent job explaining insurance coverages and rates for our autos and property. And Erin Allen followed up with a welcome call where she reviewed everything. Furthermore she did a conference call with our current insurers to initiate cancellations. It was comforting having a professional on the line to ask questions I would not have thought to ask. She is the best!! So glad we switched to Connor Metcalfe’s Agency.

Daughter Number5 Very nice person love the attitude and was very nice with the delivery

Carol Hannant-Phipps Brad is a great, friendly and outgoing man and I’m really proud of him. He will give you all the attention and save a lot of money on your insurance. Just give him a try!!!

Skyler Schmidt Had a rock hit my windshield resulting in a 10-12” crack. I called after hours and Megan answered even when she didn’t need to. She took my information and they had my claim filed the next morning. Safelite scheduled and replaced my windshield at our friends house out of town. The entire process was effortless on my part and went extremely smoothly.

Amber Stone HUGE SHOUTOUT TO LILLIANA for her fast quick and easy help getting me set up with auto insurance. Instructions and communication were clear and fast! Need more reps like her in the field! Thank you Lilliana!!