Jenna Huels - COUNTRY Financial Agent - Carlyle (IL)

Bill Packheiser Came to the b-link to give blood. There was a very nice and friendly receptionist at the front door to welcome me and take my information on State Farms behalf. After that registration for the Red Cross.

Garrett Webb When I switched to Lynn Braden with State Farm I got the most coverage I’ve ever had for the best rates I’ve ever had. She’s always there for me when I need something. Anytime of the day it doesn’t matter she always answers the phone and does everything in her power, very appreciative of all she does.

Julie Sullivan We were recommended to Duriah Delps State Farm office by a family member 5 years ago. Their outstanding customer service, knowledge of their policies and best price won our business. We recently experienced a total loss to our 2024 vehicle due to a collision. I called Duriahs office from the accident scene and they immediately started the claim process for us. This was our only vehicle and their quick response allowed us to get a rental vehicle right away. We are now 2 weeks from the accident and our claim is settled, to our satisfaction, and we were able to purchase our new replacement vehicle yesterday. The entire process, from the first phone call through the entire claim process was handled in a very professional caring manner and helped to alleviate the stress of this incident. We remain loyal customers and will continue to recommend Duriah Delp & his team!

Monica Washington Jakayla King was amazing to work with. I appreciate how attentive she was with my issues and concerns. While she may not be able to solve all of my issues she was sure to address it. Thank you for having such an amazing person on your staff!!!

Maggie Culberson Ive never met Ed, but his young woman, I believe Amber, is so very nice and efficient. She always knows who I am and takes care of things quickly.

Emi Gonzalez Diana was kind and professional. She walked me through every step and offered an opportunity to save on my monthly premiums.

Ryan Washkowiak David Elston and his team at State Farm are truly amazing to work with. From day one, they’ve gone above and beyond to make sure all of our insurance needs are taken care of. Allison and Mara are especially outstanding — always friendly, knowledgeable, and ready to help with anything we need. Whether it’s answering questions, adjusting policies, or just offering great advice, they make the process easy and stress-free. Highly recommend this team to anyone looking for top-notch service and real peace of mind!

Cat Wiemer Mary was EXTREMELY helpful in helping me get lower insurance than I had. Always called back when I left a message. Her attitude and demeanor was very sweet and professional. I would recommend her to EVERYONE!