State Farm Operations Center - Bloomington (IL)

Joanne Manning So far everything has been been absolutely great! Seamless when it came to taking 1 car off and adding a newly purchased car on my coverage. I was able to do the whole thing through my app. Of course because I waited until last minute. I even received proper proof of coverage that I could print to show while waiting for the delay in the system to catch up. Two thumbs up!! Its renewal time, so Ill be reaching out personally again to Jennifer and Im expecting nothing less than the great service that she showed me from the very beginning! Its corny but so far... I really do feel like Im in good hands with Allstate! :) lol

ERIC PAGAN I am deeply grateful with the manager, Lucy, who has done a phenomenal job keeping me updated giving me amazing quotes. She helped me sign with progressive and they have been great to me. Thanks to her. Thank you again, Lucy Keep up the good work and don’t let anybody tell you any different

D Monroe Mr. Tingley is a STANDOUT agent, and a man of extremely high character. You will be in EXCELLENT hands letting Damien handle all your insurance needs.

Joel Lehman My prior State Farm agent retired and when he did, I was automatically transferred to a new office. To my surprise, one of his team, Tracey Muller, whom I worked with extensively, was transferred elsewhere. She was the sole reason I stayed with the prior agent to begin with. When I found out she was at the Cravatta Agency, I asked State Farm to switch me over immediately. They did and once again I was working with my favorite insurance office manager of all time. Tracey knows her way around their complex systems and coverage. Shes also one of the most pleasant people Ive ever worked with. I call her for all my personal insurance related needs. Ive also had a couple interactions with Mr. Cravatta and theyve been excellent as well. All in all, if youre looking for competent and customer oriented State Farm team in the Western Suburbs, look no further.

Bryanna Dobbs Miranda helped me save $230 A MONTH by switching to State Farm for all of my auto and home policies! A complete game changer for our family! It was so quick and easy, and I love having access to my insurance cards right on my phone instead of keeping track of a piece of paper!

Joshua Craven The team at New Horizons is absolutely the best. As an independent insurance agent, Id be lost without their support. Thanks!

PC Tech2U Good people

Erin Hamilton Melissa helped me get The Best rate with even more coverage. I was in an accident and she was extremely helpful. Exactly what I needed in my situation and exactly how you would want someone to treat your daughter/son in such a situation. My car was totaled and having a child to care for without family that lives near I would typically stress thinking of being without transportation but with Melissa’s quick response my rental was reserved within an hour or so after I was rendered car-less & ready for pick up the next day. Thank you Melissa for going above and beyond. I highly recommend this agency.