New Horizons Insurance Marketing - Decatur (IL)

Lourdes Rendon I highly recommend Maritza Rodriguez and her staff! She was able to resolve an issue I had with my claim within minutes. She made the process so smooth. Over all everyone is always so nice and professional. I will continue doing business with them and recommend you all do too!!

Antonia Gerks I couldn’t be happier with the service I’ve received from State Farm. From the very beginning, they took the time to understand my needs and explained all my options clearly—no pressure, just honest guidance. Whether it was auto, home, or life insurance, they helped me find the best coverage at a great rate. What really stands out is their responsiveness and care. Every time I’ve had a question or needed support—whether it was a billing concern or filing a claim— they handled it quickly and professionally. It’s rare to find someone so knowledgeable and genuinely invested in their clients. If you’re looking for an insurance agent who’s reliable, friendly, and truly has your back, I highly recommend them!

Susan Heikes Caring and always attuned to our familys needs!

kelvin Robbins Went to Randy Van Fossan for investment solutions and advise. He has been very open, thorough and great to work with. Any hickup he has worked through and helped me with patience. Great guy and advisor

Ryan Alberts Adam has been amazing to work with! He has always been extremely responsive and works hard to find the right products for my family. I would highly recommend Adam for your insurance and financial needs!

Joshua Detmers John and the insurance team are wonderful business partners. The dedication to their clients sets the bar high for other agencies. Give them a call, you won’t be disappointed!

Joshua Wood Dan and Angela are great to work with, they are very trustworthy, I’ve had their insurance for several years and they have consistently beat other prices along with excellent and quick care in a time of need. 100% recommend for all of your insurance needs.

Kyle Brewer Honestly a terrible experience. My agent, Devon, was great. He’s the only reason this is a 2 star instead of a 1. However, the nurse rescheduled my health insurance visit multiple times and when she did show up, she didn’t do everything she was supposed to, leading to more rescheduled appointments. Then, Shelter Insurance sent me a letter telling me my health insurance was being denied for not having all the components (that the nurse never did). When my agent left the company, there was no notification or reaching out telling me who to contact. The only thing Shelter Insurance has ever done is leave me with no desire to deal with them again.

Dr. Unk I’ve been going to Corey for a while now and I get great customer service consistently!