Porter-Hay Insurance - Monmouth (IL)

Alexis Appleby Although Lacey Copple may be my competition at Hall Insurance, she is great! We have worked together in our community for various events and she is very helpful! She will make sure that whatever you need will get done.

Chris Mathewson I am Christopher Mathewson I had a Wonderful experience here. I visited a couple of months ago. Zoey Cozad was there to help and she was wonderful, very patient and positive no negative comments to leave about her. Thanks Zoey...

Bobby Malhotra I can’t say enough great things about Stephen Schults at Farmers Insurance. From the moment I reached out, Stephen went above and beyond to provide top-notch service, guidance, and support. I had a fairly complex insurance situation with multiple policies — home, auto, mobile home, motorcycle, and boat — and he handled it all with impressive professionalism and care. What really stood out was how hard Stephen worked to find the best possible coverage while saving me both time and money. He took the time to understand my specific needs, thoroughly reviewed my existing policies, and identified areas where I was overpaying or underinsured. He then crafted a comprehensive package that gave me peace of mind and real value — all while reducing my overall premiums. Stephen explained everything in a way that was easy to understand and was always quick to respond to my questions. He kept me in the loop throughout the process and made what could have been a stressful experience feel seamless. It’s rare to find someone so knowledgeable, honest, and dedicated to their clients. If you’re looking for an insurance agent who truly has your back and will go the extra mile for you, Stephen Schults is the one to call. I’m incredibly grateful for his help and would recommend him to anyone looking for excellent service and real savings.

Ryan Cullen Ive been insured by Shelter Insurance for 5 years now, I have vehicle, motorcycles, Life and my business all covered. Brandon has been great about explaining what I am paying for, what I getting in return. Along with keeping me up-to-date on any changes on my policies.

Fernando Reyes Good service at a timely matter! Would come again. Staff is helpful and friendly.

Ken Schreder Excellent partner in the insurance arena. Fair, honest, committed to customer satisfaction.

Kenneth Bautista Exceptional Service and Peace of Mind: Alicia Rodriguez at American Family Insurance I cannot speak highly enough about Alicia Rodriguez at American Family Insurance. From the moment I reached out to her for assistance with my insurance needs, she has consistently gone above and beyond to provide me with exceptional service and unparalleled peace of mind. Her expertise, professionalism, and genuine care for her clients make her an invaluable asset to anyone seeking insurance coverage. First and foremost, Alicias knowledge of insurance products and her ability to assess individual needs are truly impressive. She took the time to thoroughly understand my unique circumstances, patiently answered all of my questions, and provided me with comprehensive coverage options that perfectly aligned with my requirements. Her attention to detail and ability to explain complex insurance terms clearly and concisely made the entire process seamless and stress-free. What truly sets Alicia apart is her unwavering commitment to her satisfaction. She consistently demonstrates a genuine interest in my well-being and takes proactive steps to ensure that I am adequately protected. Her responsiveness is second to none; she promptly returns phone calls and emails, addressing any concerns or inquiries with utmost urgency. It is clear that Alicia genuinely cares about her clients peace of mind and strives to build long-lasting relationships based on trust and reliability. Moreover, Alicias dedication to going the extra mile is truly remarkable. On several occasions, she proactively reviewed my policy to identify potential areas for improvement or cost savings. Her commitment to ensuring that I have the most suitable coverage at the best possible price is a testament to her thoroughness and attention to detail. Beyond her expertise and exceptional service, Alicias warm and friendly demeanor creates a welcoming environment that instantly puts clients at ease. She takes the time to establish a personal connection, making you feel like more than just a policyholder. This level of personalized care and genuine concern is a rare find in the insurance industry and sets Alicia apart as an outstanding insurance professional. In summary, Alicia Rodriguez at American Family Insurance is an absolute gem. Her expertise, professionalism, and unwavering dedication to her clients make exceptional insurance agent. If you are seeking comprehensive coverage, personalized service, and peace of mind, look no further. Alicia is the epitome of excellence in the insurance industry, and I wholeheartedly recommend her to anyone in need of insurance services. Thank you Alicia for everything.

Kevin H Recently went to get car insurance here with my parents and it was great! We were honestly not sure if any of the big name insurances would be good but boy were we wrong about state farm. Luckily for us, we had Monica. She was very friendly, professional, and easy-going. Not once did she hesitate to answer any question we had. If anything, she made the process ten times easier. Place was also very clean and neat. I can’t say much aside from car insurance but I’m guessing their home and life insurance are pretty good too just by reading the other reviews, but if you’re looking for a reliable car insurance at a good price, go here and ask for Monica! You won’t regret it.

Brandy Huber Tariq did an amazing job at saving me money on car insurance. He was quick to get me a quote, walked me through everything, dropped off my papers personally, called to make sure I was happy with everything, and was so friendly. I will be reaching out to him again.

Miguel Hernandez Maria at State Farm was excellent in helping me with my account. I want to thank Maria for assisting me with all of my questions and concerns. I appreciate you Maria for being so generous! Thank you Maria