Fazio Insurance - Joliet (IL)

Bre O Was shocked to find out that my monthly cost increased by $100 a month when I removed a car from my policy with my current company. I called Brian in an attempt to find better rates. Within 2 hours he had found a policy that not only offered better coverage but, at the same rate before the increase! He explained everything purchased in the policy in full detail and was very thorough. Fast, friendly, and competitive pricing is what youll find with this agency. Update: Had an issue with my car tire on a Sunday and was needing information on a rental. Left a voice-mail to return my call, totally not expecting one until Monday, and was called back within 10 minutes. By half the day in, he was able to provide me with policy details and options for my situation. But it doesnt stop there folks.... he called me back unexpectedly the next day to ENSURE I was all taken care of and there was nothing else he could offer to help with. TOP NOTCH customer service.

Randy Hollgarth Very friendly, Professional and knowledgeable staff. I would recommend this insurance company to any one even for sr22. 5⭐. They gave me me a multi car bundle for a very good price!

Yani Williams Elizabeth was my agent she was excellent with finding me a good policy for my new car she took her time and she was very resourceful I am very grateful for her shes a great person.

Paige Ivy Great prices, amazing communication, and honest! I would recommend this place to anyone!

Morgan Galbraith Spoke with Courtney today. Always answers all my questions and they are always easy to get ahold of. I recommend them to anyone whoever reaches out needing insurance! Love to support small town businesses.

Chris Herold Jack and Doug and their staff have always taken care of our insurance needs with great care and attention. They treat you like family and make sure your insurance needs are met. Great team and great company.

Tramon Hardy I like the insurance

Gabe Shotwell Alyssa called me to let me know they recently had a rate change and wanted to know if I was interested in insurance through them again. She was super informative and really friendly on the phone. Got life insurance and auto insurance for only $6 more than what I’m currently paying for just auto, and the best part is I can talk to an actual person (instead of a computer) if I ever have any questions!

Kyle Wiedau Initially very pleased when switching over my home-owners insurance. Fast forward 10 months into the policy and they are now stating they made a clerical mistake on their part initially and I owe $265 or they are cancelling my policy. I have 11 days to find new home owners insurance. The broker I deal with is Midwest Preferred Insurance Services. I initially asked to speak to a rep who made this decision and am now being ignored. Pretty disgusting way to treat a client.