American Family Insurance - Jacksonville (IL)

Jane Willman My husband and I worked with Holden when it was time for my husband to sign up for Medicare and I needed a policy to cover myself. I couldnt be more pleased with the service and expertise Holden offered us. He made the process as stress free as possible and studied both of our situations to help us make the best decisions for us. I completely trust Holden with our insurance needs.

Josh Jackson This office is one of the best I have witnessed! There was a kind , considerate , caring person working that day . Her name was Alicia, she was very professional and informative, she found ways to save me lots of money and keep almost the same coverage! Thank you so much !

Tracie Hudson Thank you Gail for all your help today! I really appreciate the prompt response. Awesome!

Eric Kern My wife an I have been going there since we were dating an her grandmother has been going there even longer an there so nice an very friendly as well

Kayla Schauer Sophia was a big help in enrolling my new vehicle onto my policy and made sure I got everything taken care of with my Drive Safe & Save. She even followed up a few days later to make sure everything went smoothly. This office is always so helpful and honestly the best rates for insurance I have found.

Sam Muraglia I had the pleasure of working with Courtney, my American Family Insurance agent, and I couldnt be more impressed with her service! From the moment I reached out, she was incredibly helpful, professional, and genuinely dedicated to ensuring I got the best coverage for my needs. Courtney took the time to explain my options thoroughly, answered all of my questions, and made the entire process so much easier. Her attention to detail and commitment to her clients is evident in every step. If youre looking for an insurance agent who truly cares, I highly recommend Courtney!

Carmen Bollman Patrick and his staff are professional and knowledgeable but the best part is that they are personable. We had some complicated insurance needs that he walked us through every step of the way. Apps are fine but having a real person you know you can call is the best and the rates were better than anything we found online trying to do it ourselves. A big thank you to the whole team!!!

Tet W Martha is very efficient and professional. She took care of my son’s tax return in a very short period of time and charged me with a very reasonable fee. She explained the filing process and what is expected. Thank you Martha!