American Family Insurance - Jacksonville (IL)

Niño Ontiveros I reached out just hoping someone could fix my plan without a big hassle. They reviewed my auto coverage, explained the gaps and helped me switch to a better, cheaper policy

K W Highly recommend for any insurance needs ! Sarah made the whole process easy and quick. Will definitely call her for any insurance needs in the future.

Cork LLC Great people to work with, they know what theyre talking about when it comes to business insurance.

RON FRAUENFELDER I had the good fortune to have a great conversation with Doug. Doug is cognizant of the fact that one’s experience doesn’t always occur when you walk through the doors. I prefer to work with local people, versus who knows who your dealing with on line. He immediately took ownership of my request for a AAA membership. He is ultra personable and very professional. It was quite apparent to me that Doug was genuinely invested in my AAA. customer care experience! I was fortunate to get Doug by accident, you can request him by name. Ron

Dana Sprague I have dealt with Gina Mills at Country Financial for several years. Initially along with my husband who understood investing and with her guidance when we retired we felt secure with our financial future. Then my husband passed away, I was lost, I didn’t pay much attention during these meetings because I knew he understood all of this! Losing half of my income and not knowing what to do next, I called Gina and she has very patiently helped me understand what we had and helped me to decide how to get the most good out of it. She always had time for me and all the questions I had. I couldn’t have asked for a more knowledgeable and kind person to work with.

Diane Hulse Rachels the best! Always looking out for us and getting us good rates.

Autumn Rogers Micha and his team are great. We were previously clients of his years ago and recently rejoined State Farm and his team is still as great. Shout out to Tessa, she was an awesome help on the whole process from start to finish with my personal and commercial auto insurance. They even wrote us a hand written thank you card. Love that we are back with our home town local agent! Thanks guys!

Tammy Gerberding Bambi is great. She really helped a lot she got my insurance cheaper than what i had before. I recommend asking for her at Farmers Insurance Pinckneyville IL

Moriah Rhame I have had insurance with this company for more than 25 years its been absolutely unbelievably good help through a flood, hitting a deer with a car and having someone run into my car in a parking lot. The staff is exceptionally kind and always available, and I would much rather have a small agency than a huge conglomeration.