5 /5 Johnathan Wilson: I cannot say enough positive things about this office, especially Brooke! She really went the extra mile for me throughout the whole process. Her knowledge and experience led to a seamless and comfortable purchasing process that had me feeling good about making the switch back, which was saying something because the initial quote was a little disappointing. It was still a savings for me though and the comfort of knowing their office is just across town made it an easy choice. That alone is enough for a good review.
Then, on the day Im ready to sign for the policy, Brooke swoops in to let me know that something didnt seem right to her. Through her due diligence she was able to bring my quote down considerably which Im stoked about to say the least. I really appreciate the extra effort put in to ensure I walk away happy. Thank you Brooke! Also, honorable mention to Alicia for being caught in the middle of a game of phone tag she did not ask for, for the better part of the morning. Handled with an equal level of professionalism and skill.
