Hastings Insurance - Petersburg (IL)

Catherine Kramer Have been going to Illinois Securities for my insurance for a long time. Always have good service from Bev and Stacey.

Mark Weeks Lou is friendly and professional. He always returns my calls and texts in a timely manner. Lou always makes time to patiently answer my questions. Lou is very knowledgeable about various insurance policies and knows which is best suited for his clients.

Frank Miller Great people to deal with very helpful and understanding and very knowledgeable about how to help you and finding ways to cut your monthly payment down for you they are just a very nice bunch of people to deal with and I highly would recommend them to anyone who is in search of home or auto insurance...

BearsBound0809 My name is Renee Austin and Ive been a State Farm customer with Brian Faulks office for a number of years. I recently was in "fender bender" and for the first time, I had to go through the process of filing a claim. I was so overwhelmed and full of anxiety with the process, I decided to go directly into the office for assistance. I ended up meeting with one of the agents in the office, Glen OConnell. Glen was absolutely wonderful! He walked my through process and handled literally everything. Through this experience, Ive had to contact him on numerous occasions and each and every time, he made sure I understood what was going to happen, what was taking place at that time and what the resolution would be. I just wanted to take this opportunity to say, Thank you Glen for all of your hard work and going above and beyond with providing me truly EXCELLENT customer service. You absolutely are the ultimate "Jake from State Farm"! Thank you so much, Renee Austin

Gary Styles Only been there once. Friendly group of people. Small town group and helped me find the insurance I was looking for.

Andrew Lotko I called my insurance agent because I got a rock chip in my windshield, and I was worried the chipped windshield could crack totally. Deanna said I should take my Jeep into Safelite Auto for glass repair. I said that would be great. She also said she could help with making the appointment itself, And I said wow, that would be awesome. Unbelievably, I was able to take My jeep into Safelite auto glass that same afternoon. When I got to Safelite, the mechanic there was extremely helpful, He explained the condition of my chip, and advised he could have it fixed in 15 minutes. So I waited in their lobby, got a complementary cup of coffee,, And before I was done with my coffee, my Jeep was ready. I looked at the chip, and it disappeared, they did a great job. so from calling my agent to having my problem fixed it didn’t take more than a half a day, and the job was done perfectly. A person could not be happier with this great service. Thank you, American Family and thank you Safelite

Oxana The best agency ever! They guided us every step of the way, helping with all our needs like car and health insurance, and more. They genuinely listen and offer the best options, better than anyone else out there. Ill absolutely recommend them to all my friends! Our family is so grateful for all your assistance.

Ray St. Amour Ive been dealing with Melissa for many Years now and She has been excellent in saving us money, and taking the time to explain all of the options available to us before making a decision. I highly recommend her for all of Your insurance needs.

Keith Crawford Jr. They’re okay. Cheaper individual full coverage if you need it. Not great if you need to add a new driver to your plan which is why I switched. Also never had to actually put in a claim, and from others reviews, they seem sketch. Still, they never did me wrong so 3/5 feels fair.