Langdon Insurance - Jacksonville (IL)

William Preston I like the local customer service

Urijah Burns Great place,family owned, and Stuart is ready for a call at almost any time. He has not answered me one time only and he told me how sorry he was and that it was because he was spending time with family. Just an overall amazing place. Both Stuart and Jeff are amazing agents to work with. And if you even feel like you price is to much they can see if they can change your company at a moments notice to help you save money.

Wendy Laird Oh, my goodness, where to start. Kris has been a consistent advocate for me and every one that I have recommended to him. He listens well and educates his clients about the programs available to them. He has always answered or found answers to my questions. Kris is also very kind and considerate of his clients. To sum it up, I’m glad I found him to help me decipher the world of insurance. I give him an A+ rating.

Brittany Jones Friendly staff and very helpful!!! Great rates and easy to find. I highly recommend this branch and its service and great team

Amelia Kinzer Shawn is not only kind and extremely knowledgeable about all things insurance, but also a true giver in our community. For the past two years, he has graciously sponsored a hole at the Jolly Rogers Open, a golf outing held in memory of my father, where all proceeds are donated to the Illinois Cancer Center. Shawn is always willing to support and give back wherever he can. He’s truly a pillar of the Knox County community!

Judy Meyer Melissa took the time to answer questions that I had and gave me information on each of my bundled insurance plans. She was very knowledgeable and shared her thoughts with me.

Amber Nicholl I used to think they were wonderful. But they have done several things that I disagree with and even though I was in an accident that wasnt my fault right now Im driving a car that may in fact cause me to receive a ticket. Also they automatically assumed since the other driver was a state farm client that I was not. Hmm...it is what it is I guess.

Megan McKinney I have been with Sonia and Marty for 2 years now. That being said Sonia is so terrific with communication and patience with all my questions! She always finding us the best rates and making sure we are covered by n every way! I always will highly recommend going through this company. Communication and going above and beyond for their customers is to tier!

Johnny McKinney After being t-boned by an elderly man who was insured by State Farm I have been hurting like hell for nearly two months now. I was forced out of the rental after only a week without any payment to replace my vehicle which is inoperable and totalled. The think a custom built truck is worth only $3,000 and apparently being injured is worth the same. Meanwhile they fixed the old mans car and I know because he nearly hit me yet again while I had to use an Uber to go to the doctor. This is by far the worst company for any insurance on the market. They definitely need a phrase change "like a good neighbor, were here to screw your life up". As a disabled veteran I can not just afford to go and buy another vehicle as Ive built this over the last six years. I have nearly $20,000 into it and now because of an idiot who by the way was at fault in an at fault state they act like Im the one who caused it and I should not have reasonable compensation. So because my vehicle was paid for outright and owed nothing to anyone for it I should take what the first Kia cars were sold for? Get real! This is exactly why insurance companies need to be regulated and penalized more strictly. If you have State Farm, I would highly suggest switching. I had them up until three years ago when after a hit and run I was screwed by them. I had paid too much for too little insurance. I even switched and was instantly paying over 60% less and had better coverages. So thanks State Farm for screwing this Disabled Veteran yet again!