Dave Matheny - State Farm Insurance Agent - Carmi (IL)

Monica Hampton The agent assigned to my claim was awful! (A woman hit my parked car... her insurance not mine). She would not respond to text, email or phone messages. I had to call the main line twice and request to speak to whoever would answer their phone. Fortunately, they were helpful but this had been drawn out for two extra weeks due to her incompetence. I hope I dont have to deal with this company again!

steve middleton Kristen is good to work with, not pushy, and truly concerned about the customers well being and level of protection.

Laurie Nyberg Due to unforeseen circumstances I had to be dropped from my State Farm policy. Which was fairly upsetting because I had been w customer with State Farm for a long time. But I was dropped from my home owners policy which was out of the agents control completely. This was quite upsetting but the agent did reach out to me and did his best to make sure the transom was as smooth as possible. I realize now he was just doing everything in his control to make the situation as smooth as possible even though he’s not in control as to who and when the customer may get dropped from their policy.

Garrett Lizer Our family has been with the AW Anderson Agency for three generations for good reason. Not only are their rates fair and competitive, but their level of service and quality of advice is unmatched.

Ryley Zeller Bill was super easy to work with, got me great rates with even better coverage than my existing policies. We had options ready to go, and when I realized that my auto was expiring he ensured that I remained covered and had my policy in place same day.

Chasidy Allen Alexander Ramos has the best customer service I have had in a very long time. Very generous and a great conversational person. You guys have a great member on your team. It was like I was sitting down talking to my best friend. Keep being who you are Alex. I definitely enjoyed getting my insurance through you. See you next time!

Courtney Hacker Been with this agency for 16 years ever since I started driving. We recently moved to another state and was able to get everything changed over and taken care of. He is always trying to find the best rates to fit your needs. Very friendly and caring customer service. I have not had one bad experience in the entire 16 years.

Katie Barton Weve had a great experience with Peterson Insurance! My husband and I are both newlyweds and new house owners, and Dexter was a big help answering our questions, finding us a competitive price on home and auto, and getting all the required documentation to our lender in a timely fashion. I highly recommend this team!