American Auto Insurance - Chicago (IL)

Delaney Simms Jessica has been absolutely amazing helping me with my claim after a car accident. I could not recommend this office enough. They are absolutely sweet and extremely helpful here. I have had nothing but great communication with the staff and overall just an excellent experience!

margaret gehlbach Oh called several times no call back from his office someone picks up who is in MICHIGAN took message but no call back

José Juarez They don’t just sell you something. This insurance agency helped me stop over paying and made sure I understood my policy.

Linda Davis-McAdory My Representative LISA at 87th & Dan Ryan provided me with excellence for customer service assistance, support and questions answered during my call. I could not have asked for a better representative. It is true, first impression of the company when a call is answered, Lisa can be placed on the A+++ list for customer service and all assistance / services rendered from the beginning to the end of our call. Kudos to LISA - Thanks for being there and for your excellent assistance & support during our call. You are appreciated!

Geodel Isip I had switched to them last year, they saved me about $1,000 in my home insurance and when bundled with my car insurance, with the same payment per year, I got triple the insurance that I used to have. I worked with Lana and she was very helpful in ensuring that I understood what I was paying for. Also, not even a year later, I had a roof leak from wind and hail damage. They covered everything. Would recommend to anyone

Thomas Booth Tiffany Cole is a very professional and detailed focused agent who searches out the best coverage protection and value for her clients. You should check what she could do for you!!

Andrew Nelson I want to give a shout out to Chris Irwin. I am always left astounded at the level of dedication, hard work, follow through and just simply being available...literally EVERYTIME I need something. Whether it has involved needing a copy of my current insurance card in a critical moment, providing direction for how to connect with Roadside Assistance, to dealing with storm damage, he is always there! When I have needed to contact him, he always answers his cell phone or calls me right back. He has been amazing with taking care of my every insurance need. I thank him for taking great care of my family and I! I have been so happy that Chris really just "gets it". I value great customer service and recommend him to anyone that may be looking to change insurance providers. Chris Irwin your level of quality work remains unprecedented. Thank you!

Vera Tomlinson Oh my goodness, I am so pleased with the assistance I received from Carolyn and Emma at her agency. I am from Louisiana and needed help with a claim and they helped and spread happiness. They helped me resolve my issues. I cannot explain what a pleasure it was to work with someone so willing to help.