The McBride Agency - Dixon (IL)

Andrew Nelson I want to give a shout out to Chris Irwin. I am always left astounded at the level of dedication, hard work, follow through and just simply being available...literally EVERYTIME I need something. Whether it has involved needing a copy of my current insurance card in a critical moment, providing direction for how to connect with Roadside Assistance, to dealing with storm damage, he is always there! When I have needed to contact him, he always answers his cell phone or calls me right back. He has been amazing with taking care of my every insurance need. I thank him for taking great care of my family and I! I have been so happy that Chris really just "gets it". I value great customer service and recommend him to anyone that may be looking to change insurance providers. Chris Irwin your level of quality work remains unprecedented. Thank you!

Stephanie cooper Ive had the pleasure of working with Adam Osborn as my insurance agent for over 15 years, and I can confidently say he is the best I’ve ever worked with. Adam is incredibly knowledgeable and always goes the extra mile to ensure his clients get the right coverage at a price that fits their budget. And of course, I have to mention his amazing counterpart, Liz—she’s every bit as exceptional! Together, they make an outstanding team. I truly cant recommend them highly enough.

Aide I’d rather have someone being honest than going around lying about what quotes I’m going to get. Making it look like a low quote just to get money. With that being said Anna is none of that. She was honest all the way through with a lot of knowledge on what insurance would be best. She was very welcoming and gracious. I can see why so many others say the same about her. She continuously made calls to search for that perfect quote and insurance. Her determination was admired greatly. I just want people to know this is the place to go. Anna thank you for everything you do it doesn’t go unnoticed to those people the get doors closed left and right and feel hopeless. You gave me hope that honest and caring people still exist.

Queen of The Lou They are very slow following up and they only answer what you ask. I think professionals should lead their clients especially in the area of their expertise. In addition, they should set clear follow up deadlines and expectations without their clients having to ask them to do so? It is never okay to ignore or purposefully not reply / respond to questions your customer has raised. Your silence sends a message.

Rose Printing & Copies A great bunch of people and easy to do business with.

Georgii Tuaev My wife and I spoke to Jason Velez who was patient and informative. He answered all of our questions efficiently with understanding, and helped us get educated by offering all the best options that worked best for us. Sometimes shopping for insurance can be a stressful process, thanks to Jason it was much easier than anticipated. A good team consists of good professionals who are knowledgeable and experienced. Thank you again for helping us Jason.

Naydeline Itzel Loria Aguilar I’ve been with this agency for a while now and I’ve always been impressed with their service. The agents are very responsive and I can always count on them to provide accurate answers to my questions.

Cyndi Great people and great service! Really care about you and whatever issue you are going through.

Catalina Jurado Oscar, was by far the best insurance agent I’ve worked with. He was extremely helpful since the beginning. He made sure he explained the policy in detail and took the time to answer any questions I had. Also, I was very short in time to renew my insurance and in a matter of a couple days he made it work, I would say he went above and beyond. If you’re looking for fair prices in home and auto insurance he’s definitely the guy to go to. Thank you Oscar.

Karla Van Winkle Selecting Connor Gallagher as our business partner for insurance benefits was a great move! They are responsive and act as an extension of our HR team. I highly recommend considering them as your Broker.