Lou Hernandez Agency, Inc American Family Insurance - Batavia (IL)

Jerika Jones They are always so friendly and ready to help me with whatever I need, no matter how big or small!

Marie Magana Melissa was incredibly kind and helped me and my husband get insurance quickly. She answered all our questions and found us the best deal. She went above and beyond and I appreciate all her help.

Katrina Angles They are Always there for me! Anytime I need them, no matter what time it is day/night or how big/small my problems are! Very professional, great enthusiasm and positive attitude all the way around! ⭐️⭐️⭐️⭐️⭐️

Sam Muraglia I had the pleasure of working with Courtney, my American Family Insurance agent, and I couldnt be more impressed with her service! From the moment I reached out, she was incredibly helpful, professional, and genuinely dedicated to ensuring I got the best coverage for my needs. Courtney took the time to explain my options thoroughly, answered all of my questions, and made the entire process so much easier. Her attention to detail and commitment to her clients is evident in every step. If youre looking for an insurance agent who truly cares, I highly recommend Courtney!

Niru Bhattarai I had an amazing experience with state farm Insurance. Their agent explained every detail of my insurance policy clearly and helped me find the best coverage for my budget. The claim process was quick and stress-free. Highly recommend their service!

Terrance Middendorf I’ve been very impressed with the level of service Justin provides. Anytime we’ve had an issue or a claim, he has gone above and beyond to advocate for us and make sure things were handled properly. He’s always quick to respond and makes the process simple. On top of that, he gave us by far the best price compared to other agencies by bundling our home and auto insurance. I highly recommend Justin for anyone looking for an insurance agent who truly looks out for their clients.

Tramon Hardy I like the insurance

Rebekah Benson Two years ago I had an accident. Within 24 hours an adjuster was at my home to view the vehicle. Within 36 hours they had the car in the shop. I was able to get a rental car immediately. They were quick to get this done and stayed on top of the situation until I signed off on my car. They recently made sure that my coverage for both house and vehicle were exactly what I needed. This was done without a major increase to my payments. The staff that I have worked with have always been courteous and respectful. I have never been pushed into anything I did not think I needed and they have always been there to answer any questions. One fantastic team

Bruce Eiseman Greg, is a Great Agent and we’re Friends also. He’s Always got my Best Interest at heart and does a Great Job handling my Insurance needs.