Hanford Insurance Agency - Geneseo (IL)

Chad Cargnino The Group Insurance Agency is hands down the best insurance Company in the Springfield area! In 2015 I had purchased a commercial building and my personal insurance company at the time did not insure commercial properties. I called a three reputable insurance companies to get pricing, and two had submitted very expensive rates while the third company didnt return my calls. I still was not satisfied, so I called The Group Insurance Agency. I left a message and Jason Dolby returned my call within 15 minutes. I told him about the commercial property and what I would require when I opened my doors for business. He met with me and tailored a policy that met my needs, and with considerable savings over the other agencies. He made suggestions to help me save money while optimizing coverage that would best suit my business. I was so pleased, I even moved my personal auto and home policies to The Group Insurance Agency. Since that time, I have referred friends and customers to The Group Insurance Agency as well. Three years later, I am still very happy with the service and premiums. Jason or one of his professional staff contacts me prior to renewal to ensure that I have the optimum coverage at an affordable price. I highly recommend them for all your insurance needs! You will be glad that you did!

Ronald Daub I appreciate being able to pay my bill and its really simple and easy and friendly

Nikolas Addis Sue was amazing to work with. She helped this veteran get back to work! Highly recommend for their professionalism and care for their clients.

Tiffany Stanton I have been with Eagle Rock for a few years now. Unfortunately we have been through the claims process and it was quite simple. Trenda in the office is wonderful. Every adjustor or claims rep we have dealt with have been professional and great at their jobs.

John Macrae Odom Scott has been the most helpful State Farm rep i’ve ever had the pleasure to do business with. Anytime I needed something he was just one email away. Always quick with responses. I’m very pleased with the service I got here. Definitely coming back in the future when I need help again.

Betty Pennington I belive Ive had insurance with these folks since 2008 for all my cars never had any issues always made sure I got the best full coverage out there I completely adore her for that keep being great ms lady the young lady behind that phone deserves the world

Madilyn Hughes Amber was excellent to work with!! She answered all our questions and we’re so happy we reached out. So friendly and it was an easy process which I appreciate!!

Silvia S. Great service by Carolina. Very professional and knowledgeable. She tailored my policy to my needs and kept the cost to what I am comfortable with.

Christina Falter Julie is great about responding to my questions. I’m sure they become monotonous, but she doesn’t make me feel like a bother. Her patience and customer service are rare gems in today’s world.